VIOLETTE_FRReviews of violettefr.com

The delivery was very slow but the customer care really took care of my complaint and was helpful and very kind, moreover the items worth the waiting! 👍🏻

There was product error that purchased. Violette_FR team made it easy to contact and resolve the issue quickly, professionally and more importantly made me feel I mattered. There ability to make you feel more than just a customer or client, but as female wanting to help her fellow female. The products are superb and recommend for anyone to try.

Excellent customer service! Had a minor issue with an order and they got back to me right away and resolved it. Amazing products!

I accidentally received the wrong item, so I contacted customer service by email. They responded within a very short time and immediately offered me two possible solutions. I chose to receive the correct lip product again, and they sent it to me free of charge — it’s already on its way. Everything was handled quickly, professionally, and very kindly. I had no issues at all and am extremely satisfied with the support. Highly recommend!

I’m so grateful for the assistance i got from violette_fr with my international shipment. I reached for their help plenty of times. They replied instantly and effectively. They informed me about where the shipment was every time, where and when i would receive. I got the product today (bisou balm). It’s awesome! Exactly what i expected and what it was described at the site!

Love the products, nothing else comes on my lips and eyes since I know Violette_fr. I only had one issue with an order: I received the wrong product and had already opened it. Customer service responded very quickly, sent me the correct product, and even included a little surprise.

Die Produkte sind hochwertig und passen hervorragend zu meine Haut. Bei die 4 e Bestellung habe ich kein Sendungsnummer erhalten und den Kontaktformular auf die Seite hat auch nicht funktioniert. Die Customer Care Team war aber schnell hilfreich und sehr nett und am nächsten Tag habe ich schon mein BoumBoum Milk zuhause bekommen. 👍

I had a great experience with Violette_FR. I bought Plume Lip in Mon Chéri, Petal Bouche in Amour Fou, and Yeux Paint in Marron Glacé, and all of them are excellent in quality, texture, and color. On top of that, their customer service is great. There was a small issue with my order, and they fixed it immediately and very professionally. I’d happily order again!