JM
39 DAYS PAST DUE.....
39 DAYS PAST DUE..... So I've been arguing with this company for over a month regarding my order. They first claimed back in July I never paid. Then after countless emails they finally confirmed I did pay for my order. Then after several more emails they claimed I never approved my order mock up which is a lie. I reappeared the order on July 31st for shipping. Its now August 10th and I still dont have them. No compensation no accountability for their poor customer service.
Response from vinylstatus.comAug 12, 2026
Thank you for your feedback. We want to clarify the timeline shown on the order. The proof was approved on July 31, which is when the order was able to move forward into production. The order was then produced, shipped, and delivered on August 10. We understand there may have been confusion earlier in the process regarding payment and proof approval, and we apologize for any conflicting communication. However, the order was not 39 days past due—the production timeline began once the proof was approved on July 31, and the completed order was delivered 10 days later.
