Vintage TubReviews of vintagetub.com

I am very happy with the tub,but the sale of the tub was not professional. We just bought the tub because we want to pick our own fixtures. We were hot told the drain kit did not come with the tub. I called and complained and you send me out just the over flow cover and drain cover. Then my wife calls yesterday and you charge her more then $125.00. This is very upsetting when your sales person screwed up. We are going into the bath remodinging business and were going to buy our tubs from you and will buy them if you get this straightened out

Twice I placed orders recently, and they were lost afterwards. I had to contact this company each time. Used to be very reliable-will not place another order with them. Shame----

I spent more than 3000.00 on plumbing fixtures with Vnitage Tub and Bath - mostly Strom Plumbing products. I purchased the items and held them until the new home I was constructing was ready for plumbing trim. I delivered all items shipped to me, but didn’t know a pop up drain assembly had never been delivered. When I discovered it, I told Vintage T&B who ordered the $33 part but charged me for it. I get it...there was a long delay in identifying the missing part. But a $3000 customer won’t be back..and all for a $33 part. Build.com will get all future plumbing orders.

you guys ordered wrong faucet I had to call get it corrected and wait for the right one not even a discount offered for my inconvenince

Have not received item yet, was on back order yet they don’t tell you it is until after you pay them. Unreasonable business practice. Will update review once I receive item.

The tub is nothing like the picture, Customer service and travel time is excellent, above excellent communication for an online service, but the product itself, very cheap looking way to tall, not what i would expect a claw foot tub to look like. But that is what chance you take by shopping online. and no instructions, to put together. Very disappointed.

I ordered an entire house worth of plumbing fittings that were supposedly in stock and ready to ship in five business days. I called to confirm this upon placing the order as was assured that everything, with one exception, was in stock and ready to ship. Over a month later, with no sign of the items and many unreturned calls, I cancelled the order. It then took over two weeks to receive a credit on my American Express. Worst experience!