Vintage TubVintage Tub & Bath is more than just clawfoot tubs. Having been in business for 25 years, we have the experience and reputation to expertly guide you through any size improvement project. Whether you are replacing a bathtub faucet or building a new home, we have the products, prices, and expertise to get the job done right. With over 15,000 products, comprised of more than 85 manufacturers, you are sure to find all of the products you need.
Vintage Tub (vintagetub.com) has 224 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Plumbing & Sanitation · Modena, Pennsylvania
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Showing 39 reviews with 1 star · Clear filters
Tracey C.
Ordered our products need to finish our bathroom, weeks went by NO DELIVERY. Contacted them, couldn't find our order. But the cc was charged! Where did the money GO?? Customer service is a joke. One lady even told us to call the manufacturer to see when they may ship our order. Isn't that their job. WOULD NOT USE THIS COMPANY
Daniela
Vintage Tub & Bath appears to be have a broad collection of traditional fixtures which appealed to me. However, I ordered a faucet which the website stated was set to ship within 1-3 business days. After a week with no shipping update, I followed up and was notified that the item now would be available to ship a full month later (March 7). It still took weeks for the website to be updated to indicate that the item was not in fact ready to ship in 1-3 days. March 7 came and went with no update from VTB. I wrote on March 12 for an update on the status of my order (the online status checker did not provide any info), and still haven’t received a response 3 business days later. If you are in the midst of a time-sensitive renovation, I wouldn’t rely on VTB for your fixtures. My contractor has been on standby while I await a replacement I ordered elsewhere.
Matt K.
horrible customer service, product was lost during shipping so it was delayed, item was finally recieved and of course its damaged and needs to be returned waiting for a refund as I just bought a tub from another place as I can't wait another month to recieve a new tub
Ronald P.
Would like to comment on the quality of the shower enclosure but I cant since I have not received it and am waiting almost 4 months for an item with a quote lead time of 3 to 4 weeks. Customer Service representative that I spoke to recently could tell me nothing. Hope the product is good if I ever receive it. BAD CS
Danielle E.
While the tub itself is beautiful With a couple tiny defects in the porcelain, We’ve tried to communicate in regards to the drainage pipes we ordered along with the tub, Which were damaged in shipping sent pictures… I have not received any response in regards to replacing those and every time I try to look or find emails or follow up on it. I’m not getting good responses. The last correspondence I had stated in review. That was days ago, and I haven’t heard anything since. That was my third or fourth attempt in communicating. I would like to Reevaluate my review, If I get a response and a resolution to the damage on the drainage pipe pipes.
Kenneth M.
Tub showed up broken waiting on the next one to be delivered again
Robb
We ordered the shower pan on Aug 16th. Now its Sept 15th and they are still processing the order. i called the end of aug and they said that products take a very long time to get... would have been nice to know that to start with and would have ordered a different item.
Amy L.
The vanity I purchased arrived with the backsplash broken and they only reimbursed $150 which doesn't cover the price of a backsplash yet alone the time lost on the project. Customer service is horrible. They say they will call you back but they do not. In addition, the vanity I ordered is a complete different color than what was pictured.