VinovestReviews of vinovest.co

I would rate VinoVest zero stars if possible. This has proven to be a deeply disappointing and frustrating experience. The platform heavily promoted strong long-term returns through fine wine investments, which influenced my decision to commit capital over four years. While I fully understood and accepted the inherent risks of alternative investments, the reality has been far worse than anticipated. My portfolio is now down more than 50%, largely due to valuations at purchase that appear significantly inflated compared to prevailing market prices, compounded by ongoing fees that have eroded any potential gains. Attempts to exit the investment have been equally problematic. Liquidation offers through their marketplace would have resulted in losses approaching 75%. When I instead requested shipment of the physical wine I own, VinoVest quoted shipping fees exceeding $2,000—roughly equivalent to the current stated value of my entire account. Furthermore, my initial shipping request in March 2025 was met with repeated delays and excuses, preventing fulfillment for months. These issues point to serious concerns about transparency in valuations, account management practices, shipping logistics, and overall customer support. The company appears to overstate the stability and accessibility of wine as an investment while providing limited options for investors to realize value or access their assets. I sincerely hope regulatory authorities, such as a state Attorney General, investigate these practices for potential misleading representations to consumers. A class action lawsuit may also be warranted to address the widespread dissatisfaction evident in numerous similar complaints. Prospective investors should proceed with extreme caution and thorough due diligence.

Withdrawals are permitted 90 days following initial account funding, as stated in their platform terms. Timeline of Events: September 9, 2024: I initiated a withdrawal request for $1,541.00 from my Vinovest investment account. Upon encountering technical difficulties with the withdrawal interface, I contacted support. I was instructed to manually submit withdrawal details via email, which I completed promptly. Support confirmed processing time of 1-2 weeks. August 28, 2024: After the stated processing period elapsed without receipt of funds, I contacted support for clarification. They indicated they would investigate with their transfer department. September 16, 2024: I followed up again, noting the continued non-receipt of funds. September 17, 2024: Support acknowledged my inquiry and stated they would investigate the transfer status. September 18, 2024: Support informed me that new verification requirements had been implemented and requested I complete additional account verification. Early November 2024: I successfully completed all required verification procedures. Support confirmed my verified status and again stated processing would take 1-2 weeks. December 1, 2024: Due to the failure to receive my initial withdrawal, I requested a complete withdrawal of $9,034.00. Support indicated this would require up to 3 weeks for processing. December 12, 2024: I inquired about the status of my $9,034.00 withdrawal. Support stated they were unable to process the payment automatically and requested authorization for manual processing. I provided consent. They indicated completion within 1-2 weeks. December 17, 2024 - Present: All subsequent inquiries sent via email have gone unanswered. January 8, 2026: Upon attempting to access my account, I received notification that my account has been suspended. The system message indicated this may be an error and instructed me to contact support. No response has been received. January 12, 2026: I attempted contact from an alternative email address and discovered that my primary email has been blocked from their system, as evidenced by receiving automated acknowledgment to the new address while receiving nothing on my primary email. Current Status: 90+ days have elapsed since account funding (withdrawal eligibility period satisfied) No funds have been received despite multiple withdrawal requests Account access has been suspended without explanation Support has ceased all communication Primary email address has been blocked from their system Total amount at issue: $9,034.00

Easily the worst financial decision I've ever made. I invested $10k in Vinovest years ago. I realized their valuations were way off market price and was getting crushed by their fees. So I decided to sell my wine. It's been almost 2 years now and still have close to $7k tied up in wine that they refuse to sell. STAY SO FAR AWAY from this company. Anthony Zhang should probably go to prison for defrauding investors in my opinion.

I've had a terrible experience with this company. I invested 5K with vinovest. So far I've lost about $1700 of that through poor investing choices by vv, and fees. When I realized things were going poorly, I inquired about shipping the wines to me. That would've cost over 1k, far higher than conventional wine shipping costs. More recently, after burning all the cash in my liquid holdings via fees, they started an auto selling process of selling my holdings, against my wishes. Now they have sold at least 3 of my cases of wine without consulting me. I have tried to contact the company multiple times in previous weeks to stop them from this auto sale process. I've only received form emails and have not received a single call back.

My issue is not with how long it takes to sell wine, but with getting the funds out after this. Withdrawals take 1-2 weeks, then 3-4 weeks...it's a joke, they claim they have a small accounting team - I work in finance, I know that one person could do this in moments. And I am a UK client, don't get me started on how difficult it is to get them to pay overseas. Apparently one of this accounting team claimed IBANs don't have letters! Highly concerning. And most recently, having a withdrawal pending for over two weeks, and they use the funds to purchase more wine! Which I have not directed them to do. I believe this business is about to go bankrupt and cannot pay its clients. Will be pursuing legal action at this stage.

Have not received payment after sale of wine. 12/4/25 sale, 1/2/26 withdrawal processed. They said there was a system error and asked for my wire info. Provided it on 1/14/26. It’s now 1/24/26 still nothing. Amount owed is over $4k. Where is my money? Wire received on 1/27/26. Process took far longer than expected. Frustrated, but happy to receive the funds. Be prepared for potential delays with withdrawals.

Good morning, I would like to share my observations about this company. Namely, so far the return on investment has been small after more than two years of investing, although the platform is easy to use. I will also add that every year I receive a return on investment from whisky, and this is visible in my portfolio. The problem is that people investing in assets such as wine want immediate profits, whereas this is an investment for the long term. I will also add that every investment carries risk and there are no guaranteed profits.

Terrible experience. Customer service is bad and you can never close your account. Avoid at all costs.