VinovestReviews of vinovest.co

Response from VinovestJun 15, 2021

Hi Mark, Thank you for your feedback. I am so sorry to hear your experience with Vinovest did not match your expectations over the last year. This is never the client experience we want our investors to have. Due to the nature of this asset class, if you choose to sell before our algorithm deems your wines ready to be sold, it is likely that they have not yet reached their peak drinking window. Since we must find buyers for your wines, the final sale price typically falls somewhere between our ask price and a buyer's offer price. We strive to be transparent with our investors surrounding all aspects of their wine investment. We would love the opportunity to speak with you more about the wines your overall experience, your feedback is very important to us as we continue to grow. Please let us know if you would like to speak with a member of our team and we would be happy to set that up right away. Thank you again for your feedback.

Response from VinovestJun 15, 2021

Hi Steven, Thank you for your feedback. I am so sorry to hear your experience with Vinovest did not match your expectations over the last year. This is never the client experience we want our investors to have. We strive to be transparent with our investors surrounding all aspects of their wine investment, including all the fees associated with your portfolio. We would love the opportunity to speak with you more about the wines your overall experience, your feedback is very important to us as we continue to grow. Please let us know if you would like to speak with a member of our team and we would be happy to set that up right away. Thank you again for your feedback.

Response from VinovestSep 29, 2022

Hello, Thank you for your feedback. I am so sorry to hear your experience with Vinovest did not match your expectations. This is never the client experience we want our investors to have. Our goal is to always get back to our customers are soon as possible. We recognize sometimes it does take a little longer to reply to everyone. We appreciate hearing from all of our customers as we continue to grow and make improvements, especially to the liquidation process. Thank you again for your feedback.

Response from VinovestJan 29, 2025

Hi Kim, Thank you so much for your feedback and for your patience while our wine team completed the initial purchases for your portfolio. We are so happy to hear about your positive experience with wine investing through Vinovest so far. Love to hear you found the platform user friendly and plan to grow your investment overtime. If there is anything we can do to help to continue to give you the best overall experience please do not hesitate to reach out and let us know.