VinovestVinovest is a modern wine and whiskey investing platform that helps customers source investment grade wines, provide professional storage and custody solutions, and manage ongoing buying/selling recommendations. We have cultivated direct relationships with the most sought-after wineries and distilleries in the world. We pride ourselves on being able to source the most collectible wines in the world at the best prices.
Vinovest (vinovest.co) has 280 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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280 approved reviews, newest moderated first
Ekam A.
Good concept .. not sure about profits yet. will have to see to make sure..
Response from VinovestSep 29, 2022
Hi Oliver, Thank you for keeping an open mind about your profits from the beginning. We strive to be transparent with our investors surrounding all aspects of their wine investment. Your feedback is very important to us as we continue to grow and make improvements. Thank you again for your feedback.
Louise M.
Poor service! i've waited so long. no good customer service! i have sent you an email a lot.
Response from VinovestSep 22, 2021
Hi Louise, thank you for reaching out to us. We are sorry to hear that you have been unable to get in touch with us at Vinovest, this is not the experience we want our users to have. It looks like we do not have any accounts under your name in our system, could you please let us know what email you used to reach out to us? We would love to speak with you to help answer any questions you have. Again, apologies for this miscommunication and please feel free to reach out to us again directly at [email protected]. Thank you!
Santana T.
Poor customer service. I deposited money and no wine was purchased, however, they charged me a monthly fee. The annual returns are below average for an investment. I requested to liquidate my portfolio and 6 weeks has passed and NO ONE has assisted. No one answers the phone or returns emails.
Response from VinovestSep 29, 2022
Hello, Thank you for your feedback. I am so sorry to hear your experience with Vinovest did not match your expectations. This is never the client experience we want our investors to have. We appreciate hearing from all of our customers as we continue to grow and make improvements, especially to the liquidation process. Thank you again for your feedback.
Жонни П.
I topped up my balance for $ 20,000 and got terrible tech support that can't answer my question for 2 weeks. I still have not received an answer to my question, because their chat on the site is not available
Response from VinovestSep 22, 2021
Hi, thank you for reaching out. We are sorry that you have not been able to reach anyone at Vinovest via our chat, we always want to ensure we are able to answer any questions our customers may have. While it may take a little bit of time to reply to your chat request, we do respond to all requests and are unaware of any deposits made for this amount that have not been replied to. Please email us directly at [email protected] so we can help answer whatever questions you might have. Again we apologize that you were not able to reach us.
Sean L.
This company has excellent customer service and a very nicely designed website. Would recommend to everyone.
Bryan K.
*Update* Vinovest and the team owned up to the issue and made it right. I would recommend if this is the expected service moving forward. Will leave old review as a referance. I really wanted to like Vinovest. I truly did and believed in owning and investing in wine. The set up was fast and easy. Consultation call was great and the advisor was very helpful. However once the purchasing stated, that's when it went downhill. Vinovest acquired me a case of PIEDMONT, which within a week tanked 30%. I cannot recommend a company where their platform has "bugs" as well as them claiming to be experts, however losing you almost 30% of your initial investment.
Paul H.
I have invested with Vinovest since November 2021 and at first I was impressed with this new company. But over time, I noticed that there were several errors in the online platform (Most of them were fixed), but I am still seeing unfixed issues with Total Wine value numbers (Not accurate)- I reported this, but nothing was changed. Also, if you want to have wine shipped to your home address, be prepared to pay a lot for it in shipping costs. (We should be given a discount for investing with the company in the first place). So my overall experience with Vinovest is overall Average at best.
Response from VinovestSep 29, 2022
Hi Paul, Thank you for your feedback. I am so sorry to hear your experience with Vinovest did not quite match your expectations.. Your feedback is very important to us as we continue to grow and make improvements. Thank you again for your feedback.
黃大洪
All good It’s was my first to do online like this. And your representative is good to remind me what’s in my stock and maybe I would like to collect something like my collections but more rare .