ROBERT
Advertised as Made in U.S. but labeled Made in China
They advertise that their products are made in the United States. I paid more than market price for my product thinking that I was buying a U.S. product. When it arrived it was labeled "Made in China". I could have bought a Chinese product of equal quality for 1/3 less money. To top it off they have terrible customer service. They don't return calls or emails in a timely manner. I would buy somewhere else if I had it to do over. Regards
Response from VinotempMay 17, 2017
Dear Robert, We sincerely apologize for any inconveniences you may have experienced in regards to this issue. Here at Vinotemp, we take great pride in always guaranteeing customer satisfaction. We're very sorry that you feel that you have been misled. We try our best to clarify which products are made in the United States and which are from China but will take the necessary measures to fix this problem and make sure it doesn't happen again. We deeply value our customers' relationships with us at Vinotemp and are committed to providing you with the best service. If you are still having any difficulties with your product, please email our Customer Service Manager, Nick, at [email protected]. Best regards, Audrey