vineyard vinesReviews of vineyardvines.com

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Awful quality of the s sheep s shirts. Lots of pilling after one time wearing. They sent me a second one in black. Doing the same thing, and it’s black. Gross pilling, and the material is awful. Very disappointed.

Order was placed on Nov 29 and a few days later it was cancelled on their web site no reason given. I contacted customer service and I was told the item was out of stock. I asked don't you notify the customer when this happens and they responded no. If an order is cancelled due to an out of stock they need to at least communicate this to the customer who is waiting for delivery for a Christmas present.

A $42 transaction from August 27, 2024 finally resolved on November 22, 2024. They cancelled my exchange order without notification or a refund, which had dead bugs in the packaging that I assume were from India where the shirt was made. They totally ignored like 5 emails I sent to follow up. I called them during posted business hours and got a recording saying they were closed. I called again a few days later and was told I would be given a $42 refund with a 3-5 day processing time. They never issued the refund. They totally ignored another 3 emails. I called again and was told they would re-process the refund in 3-5 days. Never received the money. I filed a claim with PayPal and they never responded forcing me to wait another 10 days until I won the case. Thank you PayPal. Aside from the bugs, the clothes are just cheapo-ok quality, acceptable if purchased at the sale or clearance price. There are hundreds of other and better places to buy clothes. Never Again!

Bad costumer service, horrible. Not body can help like I expected

Poor customer service. I still don’t have my order. With the high prices and $12 shipping I expect to get my package in a timely manner. There isn’t even tracking!

I tried to place an order, but in the end after clicking the pay button, the site gave an error. I tried again and got the error again. And only then I saw that the bank wrote off the money from me twice. The order was never placed. No one returned the money. Support has not responded for more than a week. This looks like a scam.

Horrible customer service! Three out of the four representatives were EXTREMELY RUDE! If you do not like answering phones then get our of the BUSINESS!