VinceReviews of vince.com

Super nice design, heavy prices and average quality. Bought a LS tshirt and after two times use you can see the wear at the neck and under the arms. Despite the fancy design it’s a first and last for me.

I purchased several items from Vince.com. Two pairs of pants that after two wears and owning them 6 weeks began to fall apart. I reached out to Vince because in my past experience of purchasing this brand at Nordstrom I did not have quality issues. I was told because it was past 30 days of purchase there was nothing they were going to do. No exchange, no credit and no refund. $400 pants should not be falling apart after two wears in six weeks. If I had purchased from Nordstrom they would have let me return them. Because of the terrible customer service and obvious quality issues I will no longer purchase Vince from anywhere.

I bought a Vince sweater on EBay and was manufactured in China. I must say their sizing for large is more like a 2x and now dislike the brand made in China.

Their customer service is non-existent. Placed an order over a week ago and have contacted thiem 3 times about the status. It takes them up to 3 days to respond and each response appears to b a scripted answer pretty much stating they have no idea where my order is. For all I know there is no customer service but a simple AI bot.

Not sure why everyone is slamming Vince. I buy their clothes all the time. Look great, feel great, fit great and solid quality. Price is high - but if you wait, sales come around and if you're lucky enough to have a Vince outlet store near you, you'll get incredible deals.

Vince's quality has gone way down and they do not back up their products or their quality. I intentionally avoid fast fashion and choose to spend more to get quality clothes that last years. Unfortunately Vince has become just very expensive fast fashion that does not hold up. $400 dress fell apart on the first wear and Vince told me it was my problem. I should find a seamstress and there was nothing they can do. Now looking back I realize several items have had small things go wrong. The lins has become very low quality.

Do not waste your money. That’s all I have to write. Hundreds of dollars on clothes that falls apart on you after several wears. Vince doesn’t stand behind its name.

I bought a wool and cashmere Vince sweater from a retailer in my home town. The sweater is lovely and soft and a beautiful style. But it is entirely unwearable. The material pills horribly after only a couple of hours of wear. It requires constant de-pilling despite being washed in cold water by hand and laid flat to dry. A $500 sweater that is not possible to wear for more than one hour at a time--unacceptable! And Vince customer service is horrendous. They just sent me a list of instructions on how to care for my garment (things I already do). They suggested that the reason for the pilling is the high quality of the cashmere! This is hilarious. I have many cashmere sweaters, scarves and pashminas and none of them have the extensive pilling problem of the Vince sweater. This is just a poor quality product and Vince does NOT stand behind it.