Erika
She was exceptional
She was exceptional. Best customer service i have ever experienced.

Your one-stop shop for vehicle data. VinAudit is a private technology company founded in Kirkland, WA that specializes in vehicle history solutions for auto dealers, consumers, and businesses. Paying exorbitant fees for basic data should be a thing of the past! Since launching in 2011 as a first-level access provider to the National Motor Vehicle Title Information System, we’ve quietly built one of the largest vehicle databases in North America. In 2020 VinAudit expanded operations to support the Canadian market, becoming one of two providers north of the border. Our solutions include vehicle specifications, market valuations, ownership costs, images, and inventory data feeds.
VinAudit (vinaudit.com) has 212 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Showing 134 reviews with 5 stars · Clear filters
Erika
She was exceptional. Best customer service i have ever experienced.
customer S.
Marinel was excellent, my issue was resolved and explained to me.
manpreet B.
Great support was provided by Marinel Paclian.
Colin
VIN Audit and the representative that I spoke to on the phone were very helpful and professional. After conducting a VIN Audit, the information that I required with VIN Audit was not made available. After calling the company and explaining the situation, they were very polite and gave me a refund. I would definitely recommend VIN Audit. Thank you.
Craig G.
I was interested in buying a 1968 classic car. Due to it's age I was concerned that any past history could not be obtained. Vinaudit assured me that post 1990 records if any and available could be obtained.
Mary
My experience with the customer service Rep, Nicole was really appreciated as she responded several times to me in a timely manner and in a very thorough manner. So nice to come across great customer service.
Bob
Quick and easy way to research a car.
Anne L.
I want to compliment and thank Mary Doydora, Account Manager for providing me with outstanding customer service yesterday. I called VinAudit feeling frustrated and confused about the source in a report I purchased from you on my vehicle, and by the end of the call I was very satisfied with the outcome. She went above and beyond, dedicated to helping me. I also want to thank VinAudit for hiring such a kind, patient, efficient, and extremely knowledgeable account manager. I was one of those customers who took too much of her time, but Indiana I've got a smile on my face for you. Keep it up Mary! Anne Lilly