villohome.com Reviews | Read Customer Reviews of villohome.com

villohome.comReviews of villohome.com

4.0255 reviews
Home Improvements
6272 Opal Lane, Grand Blanc, Michigan

Call Directions Website

villohome.com

About villohome.com

“VILLOHOME” is more than just an e-commerce online store. It is established in 2018. As the name suggests, Villohome is a “Home” where a family lives, expands and thrives. Our family is not limited to just our management and our employees but our customers, suppliers, market places, Third party warehouses and all our other business associates are parts of our family. We aim to be an ultimate flooring destination for our customers by providing them great quality products, wide range of collection, faster delivery and affordable prices. Backed by extremely disruptive minds with years of experience, Villohome possesses international market knowledge, attention to detail and supply chain know-how to meet the expectations of our customers at all times. Everything that we say and that we do, we literally believe in it. “We have got your back” is our promise to all our clients and its reflected in every decision that we make and every action that we take here at Villohome. We would like to make our values not only inspiring but actionable and hence we prefer to keep our values as verbs and not as nouns. Our four core values are,“Do the RIGHT thing no matter what”“Treat the customer the way you want to be treated as a customer”“Speak the truth and act truthfully under any circumstances”“Prioritise consistency over intensity”

villohome.com (villohome.com) has 255 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.

Website: villohome.com
Category: Home Improvements
Location: Grand Blanc, Michigan
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 95% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

More in Home Improvements

Proper Garage Doors
Home Improvements · Shelby Twp, Michigan
Excellent
12 reviews
12
Art Lux Décor
Home Improvements · Detroit, Michigan
New
3 reviews
3
Garage Door Screens
Home Improvements · Macomb, Michigan
New
3 reviews
3
Alarm Grid
Home Improvements
Excellent
471 reviews
471

villohome.com reviews

Showing 47 reviews with 1 star · Clear filters

Robert B.
May 16, 2026
It was not clear that this product…
It was not clear that this product shipped from china I still have not received the product.
Report
Robert H.
May 8, 2026
Never received my order and had my…
Never received my order and had my voicemail message returned call.
Report
John O.
Mar 22, 2026
Out of date Products.
Order placed 2/28/2026 for a quanty of 3 x20 Cinnamon Dulce Cappuccino. Order # 17675 was received. All items showed "Used by Oct 2024", ALL items were 1.5 YEARS out of date(?). Other vendors sell "fresh" products.
Response from villohome.comMar 31, 2026
Hello John, Thank you for sharing your feedback. We understand your concern regarding the product you received. If the items showed a “Use By Oct 2024” date, they were indeed out of date, and we sincerely apologize for this. We are a drop‑shipping brand, which means we rely on vendors for fulfillment. While we don’t control every product directly, we do take full responsibility if something is incorrect. If you had reached out to us at [email protected], we would have immediately arranged a replacement with fresh stock or processed a refund for you. We regret that instead of contacting us, the issue was raised only through a review.
Report
Disgruntled C.
Mar 15, 2026
Big time buyer beware
Big time buyer beware. Ordered a sink with expedited shipping (~4 weeks vs 12+ weeks). Took weeks just to get a delivery date. Delivery date was 12-14 weeks post order. Asked for refund for expedited which they declined. Canceled order and had to get refund through credit card company. Very dishonorable company. Stay away.
Response from villohome.comMar 31, 2026
We’re sorry to hear about your experience with the order and expedited shipping. We understand the frustration and apologize for the inconvenience. Please share your order details directly so we can review and improve our process.
Report
William H.
Mar 15, 2026
Terrible communication
Terrible communication Tells you what they want you to hear and not the truth. Ran me around fir a solid week with lies on delivery then tried to tell me it was delivered 3 days prior Save yourself the hassle and stay away
Response from villohome.comMar 31, 2026
We’re very sorry for the miscommunication and the frustration it caused with your delivery. After reviewing your order, we acknowledge the delays and confusion, and we sincerely apologize for the inconvenience. We’ll be addressing this internally to ensure accurate updates and smoother communication moving forward.
Report
MD
Feb 14, 2026
Dishonest company, don’t order
Dishonest company. Tried to return a product and requested it well within the return policy. They didn’t respond for weeks and then said they had to contact the creator of the product. Why?? Why not just let me return it back to y’all. Still haven’t heard from them for MONTHS. Do no order from here
Response from villohome.comMar 31, 2026
Hello, We’re very sorry to hear about your experience and the frustration caused. Unfortunately, we’re unable to locate your order details based on the information provided here. Could you please share your order number or any related details with us directly? This will help us investigate the issue and assist you promptly. We truly value your feedback and want to make this right.
Report
Lisa H.
Dec 16, 2025
VERY BAD CUSTOMER SERVICE AND SELLS…
VERY BAD CUSTOMER SERVICE AND SELLS FALSELY ADVERTISED PRODUCTS!! They show you a picture of what they aren’t going to send you!! I ordered an espresso machine with frother and coffee bean grinder and didn’t receive what I ordered!! The brand they sent me wasn’t right and it came without a coffee bean grinder!! When I reached out via email and phone, they told me they have to get with merchant. Well they didn’t help me at all!! All I got was a run around!! Never ordering from them again!!!
Response from villohome.comDec 22, 2025
Thank you for bringing this to our attention. We apologize for the inconvenience and are working to ensure this doesn’t happen again.
Report
William S.
Dec 14, 2025
Forever getting product
Product was ordered 12/28/25 housewife would have had to me in less than a week
Response from villohome.comDec 22, 2025
Hello William, We sincerely apologize for the delay with your last order. Out of the four orders you’ve placed with us, three were delivered on time, and the most recent was unfortunately delayed due to transit issues. We truly regret the inconvenience and assure you we are taking care of it.
Report