VikingReviews of viking.com

In June of 2017 we took a Danube Cruise. In Budapest the hotel was supposed to be in the historical center if the city. It was switched to a hotel quite far from the center of the city on a street so busy that you could only cross it by going into the subways. We were able to take the subway 4 or 5 stops to sightsee, but it was annoying In Bucharest the situation was worse. The whole day was lost. Instead of the promised hotel in the center of the city where we could have explored the city, we were put on a bus and dragged around to a restaurant that had very bad food, dragged around on the bus some more and finally put in a hotel in the middle of nowhere. The was an inedible buffet for dinner. Some people had the energy to get a refund for this miserable last day. I would never go on a Viking cruise again.

My Wife used this Company (yesterday) , And they said she would get a free tablet if she spent over £50. So she did. We received the goods but no tablet. So she sent an email saying she did not receive the tablet. And it was not on the delivery note. She then was told that she had received it and it was signed for. So she emptied all the boxes and no tablet. So she then sent a copy of the delivery note. Only to be told that its out of stock and one was not sent. So I then went on there web site and ordered £65 of goods and was told that the tablet is in stock. I would say its a con to get you to order. Because if you contact them they offer you a vacuum box instead of the tablet...

Went on this cruise in July/August 2013, first night husband reported a leak with the airconditioner which they said would be rectified next morning , but at 11pm while in bed the cabin door was unlocked by a maintanence man who walked in unannounced, he was told to get out . After we left Dresden the water level had dropped in the river so we were returned to Dresden and put on a coach to Prague missing the rest of the cruise , Viking did not care or respond to our complaint of missing some of the stops , were told we could pay for an excursion that we were going to if the cruise had continued , felt cheated , would not recconmend this company