VikingReviews of viking.com

Order cancelled due to stock error. I have no issue as these things happen but to simply not inform a customer and keep their money borders on theft!! In fact, it seems they would have kept money full stop if we wouldn’t have spent time chasing them down. Viking used to be a decent company years ago but whoever owns it now are doing a poor job, AVOID is my advice. My company will also not be using them again for stationary.

After waiting 10 days for my order, I called them up to ask when I will receive it but they told me that the order was cancelled due to a price error.... unbelievable bad customer service not only did they cancel order after confirming it but they didn’t think of contacting me to let me know that they cancelled my order, just shows you how much they give a damn about their customers.. oh and btw they still have my money. Stay well away from Viking worst customer service and reliability

Untrustworthy company. I placed an order which was cancelled without notice or any form of communication. I only found out when the order didn't arrive and I had to do the chasing to find out what happened. Expensive to call customer services and the website is missing key info to help you track your orders

Worst company ... never trust this company. Customer service horrible and uses poor business tactics (posting prices very low) to have number of users to register with them.

I bought item from Viking direct and after 3 days when I contacted them they said my order has been cancelled due to price issue on website. When I argued they said they have the right to cancel the order without informing client. Pathetic!!

Bought a cooling tower with next day delivery. After 3 days waiting I contacted Viking to ask where the item was. I was told it had been priced wrong and therefore my purchase had been cancelled. No offer to honour the purchase, no offer of compensation. Terrible. Use ANYONE Viking.

Don't even THINK about ordering from these Shysters! Took my money, then I hear nothing. So I contact their online chat to find out my order is cancelled as they had the wrong price on their site. 1) that's not my fault 2) you didn't even contact to tell me you were cancelling. DON'T DO IT

We bought lots of office furniture from Viking back in the beginning of October 2016, one of the filing cabinets was damaged and they duly replaced a week later and took the old one way, but charged us for the new one. We requested a credit as we were charged twice for the one item. We were then threatened with court action later for not paying the duplicate invoice of £160.19, and again requested the credit. Lots of arguments and phone calls made by us by us being forged to pay for the invoice we finally received the credit 19 MONTHS LATER, yes, it took them 19 months to do the credit. And we now have to wait a further two weeks for the refund. Very poor service indeed, and we will not be using them again.