VideoByteReviews of videobyte.org

This is a scam - I never got the registration code for almost one week and that did not work. Sent the details to customer service for a refund. They have a 30-day refund policy but they do not honor it 10 emails requesting a refund and they came back thanking me for my order - I cannot get a refund so applied to my C/C company for a chargeback - DONT BUY THIS PRODUCT UNLESS YOU WANT TO lose YOUR MONEY - Bad customer support I agree on all the other negative comments for this company all true reviews- Again they just replied with the wrong information and still no refund- I only got the code 1 week after i complained as the original code would not work I still want a refund on their 30 day guarantee they do not offer - If you have any issues with this company you will loose your money do not buy this software you will get burned

I purchased a tier level for $130 plus tax which clearly stated as one of the benefits would be full technical support for the products I purchased. I have been trying relentlessly to get in touch with their so called technical support team and no one has responded whatsoever! I honestly feel this is not legitimate and is a scam. The software I purchased would not even download. I will also be writing to the better business bureau to share my experience. Completely bogus! I’m demanding an immediate refund! Update response to VideoByte: My order number is: 923279133 Oh so now after reaching out like 10 times through your proper channels listed ‘trouble ticket’ , that you simply never responded to, it would take this negative review to catch your attention?? Typical scammers! Above is my order number so either refund my card in full or I will file a fraud claim with my banking institution! I want nothing to do with a company that behaves in such a deceptive manner! Offering customers things that actually don’t even exist as it turns out! Ironically several other reviews on trust pilot have reported the same thing so don’t pretend you are all interested and noble now! Far too late for that! Angrily, Scott

so far I have written 5 support emails and received no response. the release code does not work so I have paid for something that is inaccessible. There seems to be no email, phone or address to contact- it seems like a scam

Asked for refund within hours of buying after comparing to another Blu-ray ripping software. States on their site that they offer a 30 day money back guarantee. Beware. They do not honor it. You have to go to their page on the “guarantee” to read the fine print about what they consider acceptable circumstances for a refund.