VideoByteReviews of videobyte.org

Great product. I have tried several other video rippers and this one has not been the easiest to use it has been able to rip videos others could not. When I had to contact the help desk The resolved my issue withing 24 hours.

The software works as it should. When I had a problem after fresh install and contacted their helpdesk the got it sorted very quickly.

The software was exactly what I needed to convert some video used for my work from Blu-ray to H.264. It worked effortlessly. I had an issue after my computer’s hard drive needed to be replaced that the software was no longer registered and couldn’t be registered with the old key. I sent an email and they quickly reset the key allowing me to register. They were super friendly, and I highly recommend them!

I chose VideoByte to rip my Blu-rays to my Mac after comparing it to other products. It has been everything I had hoped for quality-wise and their customer service for installation and issue resolution has been prompt and thorough. I highly recommend them for quality, sales and service.

I have read some other reviews here and I agree that sometimes when I have contacted them I have been ignored and the issue not resolved. In fact our issue (of ripping without sound) was first raised on 8th January 2024 (given a reference of 387250). But it has been solved as of 03 April 2025 at 07:49 where the agent identified the reason and helped us to fix it (we had to choose an alternative Channel 2 to the default setting). This positive ending to my customer experience was SOLELY down to that particular agent. Incidentally the agent was very thoughtful and compassionate (since I had suffered a death in the family). That agent single-handely protected the company's online reputation. Excellent effort!

PCをWin10からWin11に変更するにあたり、登録コードのリセットをお願いしました。エラーが解消されない、など何度もﾒｰﾙでの返信をいただき、お陰様で快適な動作で活用できるようになりました。ありがとうございました！

マザーボードを交換後、キーの認証が切れてしまったが、問い合わせ後直ぐにリセットいただき復旧することができました。 対応もとても早く、製品の品質も最高なので本当に言うことは何もありません。 素晴らしいの一言です。 ありがとうございました。

今回リッピングできるソフトを探して試用後に購入したところ、登録コードを入力してもいきなりエラーとなったため、大変不安な状態でサポートへ問い合わせしました。半日後の返信メールでしたが、改めて言われた諸条件を確認し、ダウンロードした製品と登録が一致しているか、というところに気付きました。試用版ではBD-DVD用で試してましたが、購入時に安いDVD専用でいいや、と思って選択したところが盲点でした。DVD専用の方の製品があり、それをダウンロードして再度認証したところ、アッサリ登録できました。今のところ順調で性能に満足しております。ありがとうございました。