Jane R.
Lots of money, little support
They oversell what you actually get for the large amount of money you have to spend. Baseline of thousands of dollars covers very little. If you need tests, it’s hundreds of dollars extra. The initial supplements are $500. They do not give great support. You are assigned a coach but if you reach out to that coach with questions, they often don’t answer or it takes days to get an answer. There is an inner circle app but there isn’t anything new put in that app. Vince does metabolic Monday on IG but they don’t post it in the app. All the new content goes on Instagram, not where people actually pay thousands of dollars to be in the program. The kicker is, they tell you to stay off social media but then put their new content there. The program isn’t terribly clear and many are confused on how it actually works even weeks to months into it. For $5000 plus supplements and testing costs, I really expected much more and have great remorse over spending money I didn’t have to try to regain my health. I had some success but not to the level I expected because I could never get any guidance.
Response from Vidal CoachingFeb 2, 2026
Thank you for taking the time to share this feedback. We’re truly sorry to hear that your experience felt frustrating and unclear, as that is never the intention of our program. We want to clarify a few things that may be helpful for context. Supplement recommendations are always personalized and optional. It’s common for there to be more recommendations at the beginning of a protocol, which typically tapers down as clients move into a maintenance phase. We are absolutely able to do meaningful work with minimal or no supplements and are always willing to tailor recommendations to a client’s budget—this simply requires communicating those preferences to your coach so adjustments can be made. As outlined during onboarding, coaches respond to messages within a 24–72 hour window. For more general or time-sensitive questions, the Vidal Health Collective app also provides access to additional support. Inside the app, we host live group calls every Monday and Wednesday with Vince and our Master Coaches. These calls are recorded and uploaded as a resource, and many clients find them incredibly valuable for ongoing guidance between check-ins. Each phase of our 4F system also has a dedicated guidebook available in the app to help clarify how the program works step by step. We are always happy to resend these directly by email upon request. That said, we have reviewed our records and do not have any client under the name listed in this review, nor do we have any prior communication reflecting these concerns. We would genuinely like the opportunity to address this directly and support you. Please feel free to reach out to our customer service team at [email protected] with your name so we can look into this and help 1:1. Our ultimate goal is the same reason clients join Vidal Coaching—to feel supported, informed, and guided toward meaningful health outcomes. We would truly welcome the chance to make this right.