Amanda N.
Vicrez LV Style Rear Window Louvers vz101677
Ordered louver for 2016 Dodge Charger. Louver arrived within a few days, fast shipping. When the louver was test fitted it did not fit the car properly due to the plastic on one side being higher than the other. This product is not precision cut like stated in their video. Also not enough tape was sent to put on back side of brackets. Tape that was given was very cheap and does not stay stuck. When I contacted vicrez about my problems I contacted them June 8th, two days after getting my louver… they said they would look into it. I never received a reply so I contacted them again on June 29th…then on June 30th they sent me an installation video… not addressing my problems at all or even remotely helping my issue. I would say they have horrible customer service. I will not buy from them again.
Response from Vicrez.comOct 7, 2025
Amanda, it’s disappointing to hear about your experience with the louver fitment and the difficulty getting proper support afterward. That’s not the level of quality or service we want anyone to encounter. Since that time, we’ve improved our product inspections, upgraded the adhesive tape included in our kits, and strengthened our customer response process to ensure faster, more helpful communication. We truly value your feedback and would love the opportunity to show you how much has changed since your purchase.

