Vicrez.comReviews of vicrez.com

The Vicrez product falls short in quality and in customer service. I paid over $4000 for the following: Vicrez Demon Wide Body Kit vz101768 | Dodge Challenger 2008-2022 - Add Front Splitter: vz101847 - Select Front Lip: vz102464 (Demon) - Wheel Options: Vicrez VXC Matte Black - Tire Options: Add 305/35R20 Tires Model: vz101768 It was for a 2012 Dodge Challenger. It was ordered on November 28, 2022. We received a shipment but it was missing parts. I reached out to Vicrez and after many calls over the course of several weeks, we received almost everything. We didn't receive everything until the end of January 2023. We had the wide body kit installed by a professional body shop in May 2023 (this was the earliest we could get anyone to do the work). The front two fenders or wheel arches (whatever you want to call them) started cracking by August. Keep in mind this car is not my daily driver! We reached out to Vicrez about the defective parts and heard nothing back. By the end of October both front fender flares were cracked nearly all the way across the fender. Now it is the end of November and both front fender flares are cracked in multiple spots and look absolutely horrible. I reached out to Vicrez in May (there was a fitment issue-heard nothing), August, September, October, and now November. After multiple attempts to contact someone with the company, I finally got an email back just yesterday. The only thing their team has offered was to send replacement parts. When I asked if they would refund me for part of the purchase instead, the answer was no. When I asked if they had a way to prevent this from happening again to the new parts, the answer was no. Vicrez should refund part of my purchase to help with costs associated with the defective parts to have the body shop paint prep and install the new parts. Overall the products are substandard quality. The parts were inadequate for the level of quality I expected for my car. The parts are cheap and less than mediocore. I highly suggest looking for a different company for any auto needs, especially if you are meticulous about the look and quality involving your vehicle. Reading the response from Vicrez gives the impression Vicrez is willing to make it right. They are not willing to supply me with replacement parts or offer me a way to correct the faulty product they initially sold me. The product is not of good quality and looks terrible on my Challenger. Vicrez should replace the products they are now admitting were less than stellar.

Ordered some mud flaps for the new Nissan Z. Once the part arrived, I realised they clearly have never actually seen a Nissan Z before in person. The just made something that, "looks about right" and sold it. There are no pre-drilled holes on any of the 4 pieces (I ordered front and rear). I'll have to put them up against the car and figure out how I want to cut the ABS and figure out which screws I want to reuse. The rear of the Z has no screws at all, so *will* require drilling into the car if I want to use their flaps. I thought it would of been moulded into a shape that would utilise the space in the wheel well. The description on their own website said that, "installation doesn't require drilling and is an option". The rear *definitely* requires drilling... otherwise your taping or 3M'ing it onto the car with zero support. I asked for installation instructions and was ignored. Literally the worst part I've ever seen for any of my cars. I just purchased some for my A90 Supra from ZL1 and their product is 10/10.

Ordered a custom carbon fiber steering wheel on July 7, 2023 and received it 8/18/23. Upon installation there was no instructions. watched a youtube video on a install for dodge charger. red wire to 12v in clockspring, black to screw in steering wheel. Obd harness red to 12v accesory in fuse box and black to ground. simple wiring. plugged module in to obd harness started car steering wheel lights up but never wirelessly connects to steering wheel to display rpms and so forth. I tried wiring direct to battery and other ways still never worked had over 33 emails with Vicrez from 8/21-9/22 and issue never was resolved. Paulina and Nicole claimed they did all they can do. They said it should be professionally installed. a kid can wire this. They never offered to replace the module or led part in steering. they dont believe anything is defective. i sent photos and videos of everything they requested but no resolution. they stopped emailing me after 9/22. Dont recommend this place to anyone.

They never shipped my order. Ordered on 9/2 with any expected ship date of 3-5 days. Everytime I requested a ship date or tracking number I got the run around. Gave them 2 weeks and then I canceled the order and entered a dispute with my credit card. Edit: was contacted to supply an order number as verification but it's been months since my order. I took a screen grab of the support email ID numbers but I can't post screen grabs. The internal ID numbers are 38490, 38494, 39304. Each one of these are customer support people I've emailed.

CF Hood had scratches on the cowl when it arrived let them know and the filed a report with shipping. Then nothing weeks go by still waiting for response from shipping company. More weeks go by and still nothing will be filing a dispute with PayPal to hopefully get my money back company customer service is a total joke.

I ordered a CF LED steering wheel for my S5 Audi on March 8th 2023 with the hopes that it'd be delivered in 4 to 6 weeks like they advertise. Nope... After countless emails with them jerking me around promising that "it'd be delivered soon" it took 3 MONTHS for me to actually receive my wheel. They didn't waste any time processing my payment though! And what's worse, no user manual, no wiring schematics, and the only installation instructions provided are links to outdated youtube videos that aren't even for my car! Horrible!

Really unhappy with my experience. Mary M, the “manager” has been very unresponsive over the past 2 months and won’t return a single phone call. I ordered a full roll of wrap back in November to wrap my car. The quality of the wrap was worse than I expected but I made the best of it and went ahead anyways. The material was not consistent in color, left adhesive lines, and tore extremely easily even in warm temperatures. I left a review on the product which Vicrez removed. The full roll was not enough to wrap my 350z which was odd as I had used the same quantity to wrap my car in the past. Vicrez insisted I buy more material which I did. I even paid $65 extra to have the material sent overnight as I needed it for an event the following weekend. The wrap took 5 days to ship with “overnight” shipping. When the material arrived, it was the wrong color.. I returned it and they still have not sent me the correct material. It is now January and my car is still not complete. Definitely will not be ordering from Vicrez ever again. Am also recommending all my friends to never use their services.

Company shipped me the wrong spoiler. Bought a ducktail spoiler for my 350z that had some pretty good reviews so I felt confident with the item. When I received it the curves did not line up at all. I brought it to 3 different auto body shops all of which refused to install because none wanted to be held liable if something happened. Company is saying I am unable to refund it so now I’m stuck with a spoiler that did not resemble any of the pictures online.