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ViaVan Reviews | Read Customer Reviews of viavan.com

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Vehicles & Transportation
Taxis & Public Transport
ViaVan

VI

ViaVanReviews of viavan.com

1.664 reviews
Taxis & Public Transport

VIViaVan1.6

Reviews64 About Contact

Overall score

1.6 out of 5

Bad

Average of 64 reviews

Distribution

5★6%
4★6%
3★8%
2★2%
1★78%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

viavan.com

About ViaVan

ViaVan is powering Europe’s mobility revolution with innovative shared ride technology.

ViaVan (viavan.com) has 64 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.

Also known as: viavan.com
Website: viavan.com
Category: Taxis & Public Transport
Listed on Five Star Index: 2026

About these reviews

Replies: The company has not replied to any reviews yet.
Latest: Most recent review: December 2024.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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ViaVan reviews

64 approved reviews, newest moderated first

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Massimo Dello P.
Dec 22, 2024
Credit lost
The service disappeared from London, so that I lost the positive credit I had on my profile.
Report
sally C.
Mar 29, 2022
Unreliable
Unreliable, lie about how far away they are so you end up standing around for absolutely ages. Not fit for purpose
Report
Denice S.
Nov 13, 2021
No access
£40+ stuck in credit since March 2020. No way of contacting ViaVan. Unacceptable!!
Report
Graham
Sep 11, 2021
I have money in credit as they gave…
I have money in credit as they gave discounts about 2 years ago. Old login now doesn’t work, so created a new account…..messaged them twice and no response. What a con!!!
Report
Patricia C.
Jan 3, 2021
Money stuck in credit
Money stuck in credit. No response from viavan. No way to communicate and find out how or when to Claim it back.
Report
Js
Dec 25, 2020
Money stuck in credit
Money stuck in credit. No response from viavan. Next stop, financial ombudsman
Report
AD
Dec 11, 2020
Joining in with the chorus
To reiterate what many have already said: money is stuck in credit. There is no way of retrieving it. Scam, scam, scam.
Report
Elis
Oct 5, 2020
Unuble to contact them
I have £56 ride credit, however viavan service has been suspended back in Jan due to cov19. I tried to contact Viavan several times on the phone and social media No answers at all
Report