ViasatReviews of viasat.com

Reasonably fast connection and reliable

Service is generally good, my biggest complaint is that is so expensive and doesn’t work well when it’s really raining it when log trucks drive by

Reliable internet , not perfect as they do maintenance often at night when I need the service and then it is down, but excellent customer service.

Reliable service, pretty good internet for satellite. Cost was a little expensive.

Viasat is good about answering the phone. Customer service agents are always polite. Wish more of them worked in the US. Most times when I call, the speaker has a foreign accent. That said, they speak English well. However, if I'm calling in the US, I want to talk to someone who lives here regardless of what time I'm calling. The automated system usually lets callers know when there is an outage in their area. I've had their service for years and hope they never merge again with another, bigger company. One downside to ViaSat is that to incorporate their newer plans and features customers have to upgrade their existing equipment. My understanding is that this process may involve additional fees.

The workers made the experience great

They doing well but as always can improve.

I have to reboot often but it works.