ViasatReviews of viasat.com

I was going to write a review but if you just take a few minutes and go over the reviews already on the board you will get the information needed. Yes they sale internet service at heavily throttled pace for lots of money and yes it goes out from time to time and for days at times but hay they just sent me a ad for their newest gimmick a $3400. Generator so when the electric goes and 2days later the internet drops out again but I still had electric go figure, it’s a horrible company to deal with so beware

Don’t do it, if you get it when you cancel they will expect you to literally climb on your roof and take something off of the satellite that a technician literally had to come out and install for you. Keep in mind, they do not tell you this upon install nor do they send you a box with room for whatever it is off the satellite dish that they want you to remove. Absolutely a company full of rude scammers.

Opensky, modem ViaSat. Danno satellitare (non causato da loro dicono) e dal 24 febbraio senza wifi. Chiedi info, sopratutto per la sospensione della fatturazione, e ti rispondono con sufficienza con anche disdetta. Poi ti mandano il modem nuovo che non va. Gli specifichi che non riesci a cambiare il cavo che secondo loro è facile così come tutta la procedura. Non ci riesco. Alla fine dovrei chiamare il tecnico a spese mie. Mi rifiuto, chiedo per la disdetta ma mi viene confermato che devo recuperare un pezzo che sta sull’antenna sul tetto per restituirglielo così comunque vada devo sempre pagare qualcuno per rimuoverlo. È a carico mio dicono, peccato che questo danno (subito solo da loro e non da altri operatori) non è causato da me è tutta la prassi di andare a sostituire il modem non è una cosa che ha dipeso da me ma devo pagare io. Il Wi-Fi non era già un granché. Piuttosto resto senza. Senza parole anche.

If you go to cancel this company they will nickel and dime you to Death. be prepared to pay a lot of money just to cancel this service the service isn’t all it’s cracked up to be be very wary and cautious of getting this service. plan on counseling at two months in advance if you call and tell it on the wrong day which is always the wrong day they’re still going to charge you one more month before they will turn it off then be prepared to climb on your roof and disconnected Mail it back that cost up to $300. I have their service agreement where I don’t pay for service calls that does not count for them coming out to remove it off your roof once again just got me one nickel and dime you to get rid of their service the service is not what it’s cracked up to be and it’s not very good plan on watching all videos 720 or lower unless you like buffering

Super shady company

This service and company deserves 0 stars if that was an option. This is the worst service ever. Any time i have tried to get tech support and report/resolve my issues it is a dead end. Same result every time, no resolution. Poor customer service. Terrible service. They overcharge and charge outrageous rates for basically no service. Out of a months worth of service we may get 3 days of service the rest, just count it as a loss, when we are no where near the "cap" when its suppose to be "unlimited". I cannot stress how unacceptable this service is and how terrible it is, and to top it off, charging outrageous prices.

Mi sono iscritto al programma move in ad agosto .da allora sto aspettando che attivino il servizio. Ho fatto almeno 100 telefono nate e la risposta e' sempre la stessa manderemo solleciti ai tecnici ..ho pagato un servizio che nn ho mai avuto perlomeno cercate delle soluzioni alternative... incavolato nero..

My mom lives in a rural area where the internet choices are scarce. She went with HughesNet and they overcharge and under provide on their services. I started looking for other possibilities and ViaSat does a lot of advertising. I called but their prices are steep, so I wanted to call around a bit more before settling with them, even though she claimed that HughesNet and their company ViaSat were the only internet providers in town and they were the best...they offered to do a call back for the next day at 2pm. By then, I found another affordable provider and awaited their call to tell them she went with someone else. The customer service rep asked if it was a good time to talk, I said yes, and then told them we had went with someone else and he hung up ending the call which is highly unprofessional. My husband called back to see if the phone was disconnected somehow but we reached another rep who couldn't give the information of the previous caller. Don't go with this company, they are high priced, rude, unprofessional liars. Choose Vexus...affordable friendly and underrated.