Tommie
Service has been very good until…
Service has been very good until yesterday. I can no longer watch a short u-tube, and everything is very slow. It may be I have used up my data.

Viasat is a global communications company focused on helping people stay connected. We provide satellite internet solutions for residential customers and small businesses throughout the United States, including in rural, remote, and hard-to-reach areas where traditional broadband options may be limited. Backed by our next-generation satellite network, our service supports everyday online activities such as streaming, browsing, remote work, and online learning. We offer a variety of internet plans so customers can choose the option that works best for their household. Viasat also offers fiber internet service, which is currently available in select California cities, providing customers with additional options for reliable internet service to keep them connected.
Viasat (viasat.com) has 747 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
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Claim this listingInternet & Software · El Monte, California
Excellent

Internet & Software · Los Angeles, California
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Internet & Software · San Francisco, California
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Internet & Software · San Francisco, California
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Showing 66 reviews with 4 stars · Clear filters
Tommie
Service has been very good until yesterday. I can no longer watch a short u-tube, and everything is very slow. It may be I have used up my data.
Micheal E.
Too many extended outages.
JEREMY B.
The technician was great but it takes a long time to get a service tech to come to the premises
Richard T.
What made it a 4 is that it crashes whenever it rains, or sometimes just the storm being near. You want a date, check every time it started to rain, a day of showers is a real joy.
Chas
I think the service you provide is very good. The only issue I have is the fee. Primary house I have Comcast and charged $88.00 for their fastest service. Viasat charges $119.00 for service.
Heather
It actually took so long to get the survey that I can't remember when I had the issue, but as usual, the tech that came out was very nice and helpful
Carolyn
To begin, I marked 3 stars. I still have frequent times when I am not able to make or receive calls. During storms the internet is off and back on.
Frank
This Via Sat installation is well over 10 years old and yes it has drawbacks, pretty slow broadband but reliable. They seem to be honoring their promise of un limited low res videos. Sometimes it takes a minute to get HD quality. but the alternative is much more pricey so for now I will stay with Via Sat internet.