ViasatReviews of viasat.com

Installing was quick the service itself is absolutely awful we are paying for up to 150 mbps and I understand that speed may fluctuate but 4 mbps at any given time but never any more is absolutely ridiculous

Junk internet they will lie to you

I lost my signal in an ice storm and it was out for about 2-3 hours!

Due to ongoing extremely low service performance and long-term, egregious lack of value for the cost, I recently made multiple calls and spoke with both your CSR's and Tech Support regarding renewing my $30.00 a month discount. I had recently been forced to pay $107.77 in October instead of my usual $77.77 and that's a significant financial hardship for me. Although the initial contacts refused to renew my discount, I eventually reached a Supervisor in Tech Support who not only renewed my $30.00 per month discount for one year but also applied a $30.00 credit to make up for the higher bill . He specifically said my next bill, for November 2025, would be reduced to $47.77 only now that has not happened. I called again to discuss that promise and was continuously badgered by one of your CSR's who kept pretending he saw only the rejection conversations, not the more recent resolution. I will not tolerate being lied to or gaslighted as if the conversation I know happened did not happen. You WILL apply the one-time $30.00 credit and the ongoing $30.00 a month credit or I will file official complaint with the FTC, FCC, and BBB.

Service technician did not call or show up. Internet modem did the exact same as (at least two other locations) according to the service technician. Per the service technician request we purchased a circuit tester to verify if it was the wiring at our house. The circuit test showed the wiring was fine. The technician made references to Hughnet and Starlink services being better choices than Viasat.

No payment arrangements for good customers

Not helpful at all

Sono pessimi, organizzazione pari a 0 .