VETiONXReviews of vetionx.com

Response from VETiONXAug 15, 2017

After reviewing your order information, it appears that you are still within the first 30 days of trying our product. The timing for relief and overall results will vary with each pet. Since our products are homeopathic, it can take time to build up in the system before the body can begin responding effectively to the product, which is why we encourage customers to try our products for at least 30 days. Derma-Ionx is an internal medicine as well, but it can be used topically for added relief. Please feel free to contact our call center directly with any product or usage questions as we would be happy to assist you. Sincerely, Vetionx Customer Service Team

Response from VETiONXAug 15, 2017

We do appreciate you taking the time to give us your feedback on our product. After reviewing your order information, we show that you have tried our product Derma-Ionx for skin care. While some customers find that this product works just by using it topically, it is intended for internal use for optimal results. It is unfortunate that what works well for one pet, may not work the same or at all for another. Many customers reported improvements after a full 30 days, with regular use. Of course timing for relief and overall results will vary with each pet, and that would be true with any medication or supplements. It does depend on how well their body absorbs homeopathic ingredients or how severe the symptoms are to start. We wish you all the best. Please feel free to contact our call center directly with any product or usage questions as we would be happy to assist you. Sincerely, Vetionx Customer Service Team

Response from VETiONXAug 15, 2017

We do appreciate your feedback and are sorry to hear that Bo did not respond to our product, even with regular use as directed. We do show that you have contacted our call center to request an RMA (Return Merchandise Authorization) number. We have received your package and will be processing your refund shortly. We do hope that the medicine your vet has prescribed is what Bo needs to be able to get the comfort he deserves. Sincerely, Vetionx Customer Service Team