VETiONXReviews of vetionx.com

Response from VETiONXFeb 23, 2017

We offer our first time customers a 60-day satisfaction guarantee on their first order placed with us. Any follow up purchase of like product(s) after your first purchase is not covered by the guarantee. Your second purchase is a clear and final indication that you accept the product(s) as-is. If, after using our product for a minimum of 30 days and up to 60 days, you are not completely satisfied, you must return all bottles (both empty and unused) for a refund of your original purchase price less shipping and handling charges. The 30 day waiting period is to ensure that there is enough time for your pet's body to experience the full benefits of the product. Homeopathic products take time to build up in the body to be effective Once you have had the product for 30 fays or more, simply call our customer service line we will be happy to assist you in returning the product.. Sincerely, Vetionx Customer Service Team

Response from VETiONXFeb 14, 2017

We do appreciate your feedback on our service and product. We are however, sorry to hear that our product has not worked out for your dog. Unfortunately, since each pet is different, what may work for one may not work for another. It can sometimes, just take longer than others to begin responding as our product is a homeopathic. We typically encourage customers to try our product for at least 30 days, with regular dosing as it can range between 2 weeks through the first full 30 days (with regular use) before their body can begin responding effectively. We do show that you have had the product for less than a month, so we would hope that you continue to give the product for the remainder of the 30 days. Just out of curiosity, is the product being given internally or are you using that as a spray only? Has the product been mixed in with water or in food? If you are mixing that with water, are both dogs drinking out of the same dish? Is the product sitting in water throughout the day or is it being consumed right away? There are factors that can determine on how your pets will respond. Please feel free to contact our call center directly with any product/usage questions as we would be happy to assist you. Sincerely, Vetionx Customer Service Team