VETiONXReviews of vetionx.com

Response from VETiONXDec 30, 2014

Hi Portia~ Thank you for sharing your feedback with us. Our records show that you just received your product a little over two weeks ago, in some cases this may not be enough time for you to see the results you want. Factors that may play in this will depend on the severity of the ailment, how long your pet has had their condition for, the pet's age, diet provided, supplements given, and the type of environment they live in. Because there are no chemicals in our products like conventional medicine, patience is required. We really wish there was a quicker way to get results that you are looking for. Homeopathic products need time to be effective, some patients see faster results than others. Some customers report a very noticeable improvement within the first 2 weeks, some customers report good results within the first 2 months. You mentioned you are adding it to her water, try adding it to her food instead and remember it is very important to avoid stainless steel/metal bowls. For pet health questions we offer an "Ask our Vet" option available through our website at: www.vetionx.com/ask-our-vet-form.php Here you can post questions directly to a licensed Veterinarian - free of charge. Dr. Char will respond between 24 and 48 hours to any pet health questions or concerns you might have. Please let us know how else we can help. With best wishes Your Vetionx Team

Response from VETiONXDec 24, 2014

Dear Mary Jo, Thank you for your feedback in regards to our product. We are sorry to hear that your pet is still struggling. Our products work safely and naturally, without the negative side effects common to other OTC pet medications. Our records show that you received the product 3 ½ weeks ago, in some cases this is not enough time. Homeopathic products need time to be effective, some patients see faster results than others. Some customers report a very noticeable improvement within the first 2 weeks, some customers report good results within the first 2 months. For pet health questions we offer an "Ask our Vet" option available through our website at: www.vetionx.com/ask-our-vet-form.php Here you can post questions directly to a licensed Veterinarian - free of charge. Dr. Char will respond between 24 and 48 hours to any pet health questions or concerns you might have. All first time customers are eligible for a refund after 30 days and up to 60 days from the day of purchase. If you wish to return the purchase for a refund, please call our customer service line at 866-977-0888, M-F 9am-7pm EST and Sat 10am-2pm EST for a return authorization number. Please let us know how else we can help. With best wishes Your Vetionx Team