Veteranstitch Reviews | Read Customer Reviews of veteranstitch.com

Veteranstitch Reviews | Read Customer Reviews of veteranstitch.com

Veteranstitch reviews

Showing 12 reviews with 2 stars · Clear filters

Joseph B.
Sep 15, 2025
I have not received the hat yet
I have not received the hat yet
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Mark
May 27, 2025
Follow up
I have been contacted by Danny and Vinni, both say they want to make it right but have not reached back out to rectify the situation. They make it sound like I'm asking for a lot. All of asked is for the hats I have to be remade like the pictures of the demos you promote. Both my hats have issues with alignment and centering. I supplied photos and still no one has taken care of this for me. Im not happy with mainly the Red had I received. The black one is OK. Not great. I get told that I am not buying 150 dollar hats. No I'm not. Nor would I.. would like to share my expectations to be minimum of what you demo. I was impressed in the beginning with the level of communication. Now that I'm trying to get it fixed there is not that same level of communication. Sad because while I'm not buying 150 dollar hats that I work hard for my money and had expectations of what I spend it on. I would gladly send these hats back for a refund or you as a company step up and take care of me as a customer. Hope you had a great memorial day. God Bless
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Ben K.
Mar 27, 2025
Hat did not have enough adjustment
Hat did not have enough adjustment for my head. Did not like their logo on the back of the hat. Hat was not directly embroidered, they embroidered a patch and sewed that on. Hat was shipped from Viet Nam and took a good deal of time to be delivered. All in all, not a great experience. Vendor subsequently offered me a replacement hat but took back the offer a few days later. I would approach with caution...
Response from VeteranstitchApr 29, 2025
Thank you for your honest feedback — and we’re truly sorry to hear the hat didn’t meet your expectations. We completely understand that fit and style are personal, and we’re always working to improve based on real customer input like yours. As a small shop, we handle embroidery carefully — in some designs, we use embroidered patches to maintain quality and durability across different styles. Shipping from Viet Nam can sometimes take longer than we'd like, but we're committed to keeping our products affordable and handcrafted. We appreciate you giving us a try, and if there’s anything we can do to make it right or improve your experience, feel free to reach out to us at [email protected]. 🇺🇸
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Joe S.
Jan 26, 2025
The hat is way too small
The stiching on the had is very nice. The hat its self is too small, I do not mean the hat band on the back, I wear a large size hat, and any hat I have I must remove the adjustable band on the back and add an elastic band to gain aa little more room. Your hat over all is smaller than any other hat I have ever had. I can wear this hat but is looks too small on me. Sorry for the poor revue.
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