Vestigee Reviews | Read Customer Reviews of vestigee.com

Vestigee Reviews | Read Customer Reviews of vestigee.com

Vestigee reviews

Showing 436 reviews with 5 stars · Clear filters

Alain S.
Sep 16, 2026
Excellent retour du support suite à mon…
Excellent retour du support suite à mon annulation d'abonnement
Response from VestigeeSep 16, 2026
Hello, Thank you for your review. We are delighted to hear that you had an excellent experience with our support team following the cancellation of your subscription. Providing clear and helpful assistance to our users is a top priority for us. We hope you enjoyed exploring your family history and using our tools. Best regards, Lily, Customer Support Manager
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Terence W.
Sep 16, 2026
Very pleasantly surprised .
Very pleasantly surprised at how quickly and efficiently, the problem was resolved,Thank you so much.
Response from VestigeeSep 16, 2026
Hello, Thank you for your kind review! We are delighted to hear that you were pleasantly surprised by how quickly and efficiently our team was able to resolve your issue. Providing prompt support is very important to us, and we are glad we could help. Thank you for using Vestigee! Lily, Customer support manager
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Dominqiue T.
Sep 15, 2026
J'ai souhaité stopper le service…
J'ai souhaité stopper le service proposé alors que je venais d'être débité. Vestigee a eu la courtoisie d'accepter de me rembourser. Mes remerciements les plus sincères
Response from VestigeeSep 16, 2026
Bonjour, Nous vous remercions sincèrement pour votre retour positif. Nous sommes ravis d'apprendre que notre service client a pu répondre favorablement à votre demande de remboursement et que vous avez apprécié notre réactivité. C'est un plaisir de savoir que vous avez trouvé satisfaction auprès de Vestigee. N'hésitez pas à revenir vers nous si vous souhaitez explorer de nouveau votre histoire familiale à l'avenir. Bien cordialement, Lily, Responsable du support client
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LouisCharleux
Sep 15, 2026
Lily a était d’une grande d’aide et…
Lily a était d’une grande d’aide et d’une grande gentillesse je la remercie encore pour l’aide apporté
Response from VestigeeSep 15, 2026
Bonjour, Merci infiniment pour ce retour chaleureux ! Je suis ravie d'avoir pu vous accompagner et vous apporter l'aide nécessaire dans vos recherches généalogiques sur Vestigee. Votre satisfaction est ma priorité et votre message me touche beaucoup. À très bientôt sur notre plateforme pour continuer à explorer votre histoire familiale ! Lily, Responsable du support client
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theo
Sep 15, 2026
Réponse extrêmement rapide
Réponse extrêmement rapide, service réactif et à l’écoute
Response from VestigeeSep 15, 2026
Bonjour, Merci infiniment pour votre retour positif ! Nous sommes ravis de lire que vous avez apprécié la rapidité de notre réponse ainsi que la réactivité de notre équipe. Nous mettons un point d'honneur à rester à l'écoute de nos utilisateurs pour vous accompagner au mieux dans vos recherches généalogiques. Merci de votre confiance. Lily, Responsable du support client
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Tom L.
Sep 15, 2026
Great response time and very polite
Great response time and very polite. The service was top tier.
Response from VestigeeSep 15, 2026
Hello, Thank you for your kind review! We are delighted to hear that you experienced a great response time and found our service to be top-tier. Providing polite and efficient support is very important to us at Vestigee. Lily, Customer support manager
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Peter
Sep 15, 2026
I had to cancel my subscription but it…
I had to cancel my subscription but it was handled very promptly and efficiently
Response from VestigeeSep 15, 2026
Hello, Thank you for your feedback. We are glad to hear that the cancellation of your subscription was handled promptly and efficiently by our team. While we are sorry to see you go, we appreciate you taking the time to share your positive experience with our customer service. We hope to see you back on Vestigee in the future to continue exploring your family history! Best regards, Lily, Customer Support Manager
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Robyn Yvette Dance C.
Sep 15, 2026
The efficiency & promptness in…
The efficiency & promptness in communication. Also the respect & politeness of the text message received from Lily.
Response from VestigeeSep 15, 2026
Hello, Thank you very much for your kind words! We are delighted to hear that you appreciated the efficiency and promptness of our communication, as well as the polite tone of our messages. Providing a respectful and helpful experience is very important to us here at Vestigee. We wish you a wonderful journey exploring your family history and building your tree. Lily, Customer Support Manager
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