Marshall S.
I love the experience
I love the experience. 5 minutes start to finish! And it’s already helped me adjust my vitamin / sleeping pattern

Vessel Health is listed under Wellness & Spa.
Vessel Health (vesselhealth.com) has 157 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Excellent
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157 approved reviews, newest moderated first
Marshall S.
I love the experience. 5 minutes start to finish! And it’s already helped me adjust my vitamin / sleeping pattern
DK
I love having such a direct look into my health. Everyone should be using these cards to get a closer look at their health and make the necessary adjustments. i love this business
Caroline M.
I have reached out to cancel this $35/mo membership 3 times since March 2022 (17 months ago). Each time I am told it’s successfully cancelled, yet they continue to charge me, which as added up to $600 in unwanted product. Terrible customer service.
Response from Vessel HealthOct 30, 2023
Caroline, I am sorry you had wanted to cancel and had an unsatisfactory experience doing so, but we've reviewed our incoming emails over the period you mention and had not seen any of your cancellation requests. In addition, we tried to contact you directly since you posted your review, but did not receive a response. We have confirmed your membership has been cancelled, we cancelled your September order and issued a refund. Feel free to contact us through [email protected] if you have any additional questions or concerns. All the Best, The Vessel Health Team All the Best! The Vessel Health Team
Monique K.
The vessel health institute lacks integrity. The office staff is refusing to see Presbyterian health plan patients. Most incompetent office staff I have come across in a long time.
Response from Vessel HealthOct 28, 2023
Monique, I apologize for the delayed response, but I believe you have the wrong company. We are "Vessel Health", an online wellness app that provides Urine Test Cards, nutrition and fitness recommendations, and customized supplement plans. We are not Vessel Health Institute, we do not see patients, and we are not involved with any health insurance plan providers. In fact, our wellness products and services are not covered by health insurance of any kind. If you are interested in looking into our wellness app and products, please go to Vesselhealth.com. All the best! The Vessel Health Team
Marina B.
I reached out with an issue I had with billing/membership and Ben was able to resolve my issue very quickly and efficiently, while being empathetic and kind in his response. His actions and professionalism reflected very positively on Vessel as a company.
Response from Vessel HealthMar 1, 2023
Hi there! We're so glad our support team was able to help resolve your issue quickly and leave a psoitive impression!
Casey
Have been told that my membership is cancelled 3 different times and Vessel continues to charge me. They also have still yet to refund an order they triggered AFTER I was told my membership had been cancelled. In my most recent interaction I got a "Your order is shipping soon" email after I had already been told twice that my membership was cancelled - reached back out on the same case and asked them if this was real and to please remove any payment information of mine still in the system to ensure I didn't get charged. Request was answered stating my "payment information had been removed just to be sure" two days later an order ships and my card now has a pending charge. Avoid this company if you don't want have to contact them multiple months in a row and still after that be charged into perpetuity. As it looks like someone is monitoring these reviews, please look into and refund orders #39107 and #35814. Full correspondence can be seen in my most recent follow up on this with correspondence #76816.
Response from Vessel HealthFeb 14, 2023
Hi Casey! We absolutely hear your frustration and hope that our support team was able to get things resolved for you. If you are still experiencing any issues here please reach out to [email protected] and we'll make sure to refund you for those orders and get your membership canceled for you!
Matt
This company is a total joke. I've tried to cancel 3 times and each time they just continue to charge my account after telling me it's been canceled. Do NOT subscribe to this company!
Response from Vessel HealthNov 30, 2022
Good Morning Matt- Thank you so much for letting us know about this. I would really like to look into this further for us as we would definitely honor a cancelation as promised. I am very sorry to hear about this and would like to make this right with ensuring things are working as they should. If you could please reach out to us at [email protected] I would like to get this escalated and resolved quickly for us. Thank you again and I look forward to hearing from you. Cheers!
Quintin B.
Helped my partner monitor her levels enough for her recovery from COVID to be expedient! They even updated the app to fix any levels that were inaccurate within weeks of our communication.
Response from Vessel HealthNov 29, 2022
Thank you for sharing this Quintin! We are so excited to hear that recovery is underway and we were able to help. We are always open to any feedback and we continuously are working hard to meet our members with their needs. Thank you for allowing us to partner with you on your health journey- Cheers!