Genesis Y.
my package came four days after…
my package came four days after purchasing fyreee

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Vertex Exotics (vertexexotics.com) has 268 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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268 approved reviews, newest moderated first
Genesis Y.
my package came four days after purchasing fyreee
MARY
.first order was great northern lights taste i grew up with old school smoke loved it ordered oz rs11 I'd imagine its good idk aint sampled it ordered n payed 4 over 3 weeks ago I didnt change nothing recieved nothing had a tracker on it a d watched it go rt beside .y house thru my town to a town I never heard of just to come back and go by again plz send .my order 3 weeks now thought 70 was good deal for it till I had buy here buy there then I found DOPE thc enough said let's see if u make me want to b a customer ever again
Response from Vertex ExoticsMay 22, 2026
We ship same day, delivery times are 1-2 days typical 4 days max. We havnt gotten s email from you about a missing package? Email your order number to [email protected]
Gwendalynn C.
Fast Shipping and GREAT products. Will definitely be purchasing again
Todd K.
I ordered 2X the product and only received 1. I emailed the email on the site about 4 times and NO ONE has reached out to me. I am not a fan of paying for a product and not receiving it.
Response from Vertex ExoticsMay 18, 2026
Please email [email protected] as we have no info on file for a missing products but we always make things right when this does happen
Leta
Great product. Fast shipping.no complaints just smiles.
Sadie D.
This was my second time ordering from vortex products, and I was not as satisfied with my second order so much as the first one. The issue was not with the quality of the product it was decent quality,as to be expected for cost. The problem was the ready to roll oz, especially the purple punch 28g ready roll oz. I found a consistent amount of plastic pieces and what looks to be pieces of rolling paper and possibly what I would say backwoods.
Response from Vertex ExoticsMay 18, 2026
You should email us at [email protected], thats def unacceptable. If you submit ur photos we can get a replacement. We have never has plastic or containments inside our product. But things do happen on the manufacturing level.
Joe
Fast Shipping, Product as described.
Desmond C.
All around great experience from the customer service to the products and my things always come either 1-3 days .. can’t beat it ..