For Just Y.
Horrible Hosting
Horrible Hosting! Support is ridiculously slow, the "Executives" are extremely lazy and selfish (They don't care about you nor do they even want to support you!) Waited over 48 Hours in tickets and was ignored multiple times by all staff (Including the lazy selfish "Executives" *STAY AWAY!
Response from VersatileNodeDec 30, 2020
Hello, I'm not seeing any tickets that are open that haven't been replied to. I'm also not sure what you mean when you say that we don't care about our customers, we pride ourselves in offering the most personalized hosting experience that we can. If you could provide a ticket ID or something that we could check, we'd love to look into this situation and see what we can do to make this right. I am sorry that you feel that our support time is slow, but please understand that we are humans and have lives outside of work. As we have detailed on our discord server, we may have slightly delayed support due to the holidays. Howevever, 48 hours is far past any ticket response time that we're able to see in our system. Please reach out to us so we can make this right. Best Regards, Anthony P. | VersatileNode Management


