VersaTablesReviews of versatables.com

The Versa Desk received did not function. The response from the Versa Desk team has been slow at best. 12/2 email to Versa Desk. "The Versa Desk received is damaged. The electrical components are not operating. (no power – outlet is fine)" "We would like an exchange please." To date I have gotten nowhere. This is our 4th Versa Desk purchased within the past year. The 2 responses received are to reset the Versa Desk - done that still not working. No return authorization. This is bad customer service.

This has honestly been one of the worst experiences I have ever had with a company. I purchased this desk, was over $1300, in early September. It is still partially built upside down occupying an entire room of my tiny home awaiting missing parts. I have contacted the company MULTIPLE times. Via email, I was advised on the phone that the person monitoring the communication to the email addresses on their website was on “indefinite leave”. I never received a response back via email to date and I sent probably a minimum of 5 emails. I occasionally am lucky enough to get someone from support on the phone (because they also do not place return calls if it sends you to voicemail). The most recent update from them is they HOPE my missing part will be mailed out by the end of December. I work from home so I have had to resort to working from the foyer of my home for months now waiting on this company. If they do not ship this cable out by the end of the month I’m filing a complaint with the BBB. I will never recommend this desk/company to anyone.

Your link is broken in the email to set up a password for a new account. I ordered a 2000 dollar desk and can’t check my order status because you require me to set up a password and log in but I can’t. I click on the link in the email and it takes me to a page to put in a password but at the top of the page it says the link is invalid. If I still put in a new password and hit enter then it says I need to check my email for a link to reset my password. It just goes in a big broken loop. You think as much money as I spent the stupid email link would work. I’d like to know when to expect my desk. I’m a software tester so this really burns my ass you don’t test these things. I’m on an iPhone. It needs fixed.

Still waiting on my order. I contacted Versatables 4 times inquiring about my order before I got a response saying it has not shipped (30 days since initial order) and don’t know when it will or ETD.

I don’t have my order or money back!!!

Still have not received my order

Missing hardware. Missing hardware in the replacement kit.

The whole purchase experience was a headache. I was told the tables were in stock order #712275, I knew they were coming from California so I expected a delay in shipment with what’s going on. After 2 weeks I called to get an update as I had not received it, they informed me they had a logistical error and could offer me a monitor stand but it would take an additional 2 weeks. Needless to say I needed these ASAP as I was setting up my front office of the business, I explained that that time frame did not work for me and cancelled the order ticket # 821440882. They said they would cancel no problem, a week later I get an email with a tracking number. I called them again to let them know that this was incorrect as I had cancelled my order. I even replied by email just to have records of this, ticket # 829348439. well sure enough another 2 weeks have passed and I have not received my money. Every time I call I’m on hold for a minimum of 20minutes plus. Do not buy from this company Ordered date was was 3/4/22 my last call to them before calling credit card company because they would not refund my money on 4/7/22 I believe 31 days is more than enough to refund someone from their mistakes.