Versare Solutions, LLC.Reviews of versare.com

I thought I was placing an order for a heavier item. I'm keeping it, in my opinion it's over priced and I'm not sure if I would recommend it.

I have ordered many customized panels w/windows from Versare. I noticed this week the Cerulean blue color was taken off your color choice list. The "Chat" person told me that Versare was no longer manufacturing the Cerulean fabric color. I thought that was an odd reply as you had a similar issue about 18-24 months ago and the color was simply on back-order. When I mentioned that to the chat person she responded that I was correct, but couldn't give me an ETA for the color. Long term color availability is important.

This screen is very esthetically pleasing. Pretty color, as pictured, and looks expensive. Easy to put together. Could have had better instructions, but fortunately my husband is very mechanical. It's lightweight. The 3 stars is because there is not an easy way to open it. The side trim is weak and can't be pulled on, so you have to push from the inside of the panels, with 2 people, to open it. It is sliding easier now that we've used it a few times, but the only way to fully open with one person is to get on the floor using hands and feet. And with bottom pressure only it wants to stick at the top.

Once logged in under my profile on the website, I could not pull the details of a previous order. this made it cumbersome and difficult to reorder specific components without having to navigate the full site to drill down to the specific part I needed.

Did not come with enough sliders for full installation. Missing 6 sliders in total.

Product seems great, will see when I get it, but the buying experience is not great. Documentation is not readily available online, and when calling their sales reps are very unresponsive and lack proactiveness and sales interest. Ended buying online after several attempts with the sales rep.

The online ordering process was agony. I had to change my order several times and there was no quick way to adjust the quantity. Also, charging an additional 20% for shipping seems like a lot.

I dont like that I cant scroll to the bottom of my cart & I cant edit a quantity without the cart closing.