verniershop.comReviews of verniershop.com

I bought a weed trimmer off the site. Wanted it arrived. It was clearly an inferior product. It was supposed to come from the US but had been shipped from China. I tried to return it. They impose a 15% restocking fee plus customer must pay the return fee, despite the fact that the product was not as described. Also, when I purchased the product, they charge me.$7.95 for some shipping protection plan that I did not purchase. I was able to have that charge reversed. I wish I’d seen the reviews on this company before I ordered. I will never use this company again and will not recommend it to anybody. It was a horrible experience UPDATE: on 7/10/25 this company place two fraudulent charges on my credit card. Fortunately, the credit card company caught it. BEWARE: Stay away from this company!!!

Ordered from store because it seemed to be a US store/business. First charged me the $7.95 protection despite me nit choosing that. They took care of that. Then my item (desk fan) ships directly from China—not American. Arrives 2 weeks after order. On a positive note, it arrived and works. But today, I get a fraud alert from Chase for a Charge from Zoolase (all my email correspondence re: the Vernier store order, and only this company, comes from Zoolase). It is a fraudulent charge, so it was denied and new card on its way. Won’t be ordering from Vernier Shop any more. Don’t be fooled like I was by the American flag on the home page.

We purchased 300 Transparent Waterproof Adhesive to waterproof our shower tub. And it says shipping from Reliegh N.C. but it was actually shipped from CHINA. And I have the tracking number where it's coming from for proof. So BUYERSBEWARE. STAY AWAY FROM THIS COMPANY.

This is a big scam. I ordered a couple of adult shirts, and they sent us kid sized low quality shirts. They are not willing to give refund as well. Also, my credit card details appears to be stolen after the transaction with them.

Card compromised! Do NOT ORDER from them!! I ordered 1item & paid for it. They have attempted to pull money 9 different times with a slightly varied name for $39.99 & $19.99 each time! Do NOT order from them!!!

If you buy something from them they will charge you $39.99 each month after that! They say you sign up for their membership automatically every time you buy something from them… this is such a scam! DO NOT BUY ANYTHING FROM THEM!!! Buy from tenu instead! That’s what they use anyway!

This is a SCAM COMPANY. Website states 30 day return policy and item in stock and shipping from Raleigh NC. Purchased a portable hair dryer that did not work. When I tried to return, they claimed it was not returnable and began to negotiate a 30% and then 50% refund. Also, the item was shipped from China, not North Carolina.

I wouldn't give them any stars if I could. This company is a sham. Buyer beware! I ordered the garden art eagle. What came in no way matched what they advertised, pieces were missing so couldn't put it together if I wanted to. Also no assembly directions. I called to complain and they said to send it back and they would send a shipping label for me to return it. Then I get an email saying I have to send it back on my dime, pay for insurance and tracking and then they would refund 50% right away and the remaining 50% minus a 15% restocking fee once they got the returned item me OR I could keep it, they would give 50% refund and a $15 credit towards a future order. Future order, my ass I'll never order from them again. Total scam!!