VernalReviews of vernalspace.com

Everything was great with the table, but the drawer was damaged

The desk came scratched and dented However thr scratch is on the bottom and vernal support was very helpful in getting it replaced

Privacy cover was sent through USPS. They are terrible lately and didn’t get here until 3 days after the main Desk components shipped thru FEDEX. Also the instructions for the privacy desk, while not too complicated, did not match the larger desk, where the brackets had to attach. Other than that I a very satisfied with the desk and will highly recommend Vernal to everyone that asks! 🙌🏻😎

*UPDATE* 8/25/25 Vernal responded via email after seeing this review and they were quite prompt and helpful. They sent us an entirely new base free of charge. We have not had time to reassemble the desk yet, but I will update when we do. I have changed my initial review from two to four stars. 7/22/25 The desk itself is ok, It's pretty good quality, but still feels a bit over-priced for being laminated particle board. Right out of the box we had trouble with the unit. The anti-collision feature malfunctioned, detected the computer tower, and lowered the desk on a diagonal. We had to remove the computer mount in order to get the desk to reset. Second time we mounted the computer on the outside and the anti-collision feature failed to engage (The desk continued to lower after my son had stopped pressing the down arrow) and lowered the desk until the computer collided with the ground and now will not raise, you can hear the motor but it does not move. We tried removing the computer mount again and still it is not operational. We tried all the resets, and initialization, nothing works. We called customer service twice and no response. So far, not impressed.

My desk showed up damaged really bad and I’ve been trying to coordinate with vernal but they haven’t been super responsive. They offered me a Partial refund to keep the desk but once I declined they have not responded to my email. Update: Got problem resolved with Vernal. They identified that my emails weren't making it to them in a timely manner due to an IT problem. Big thanks to Shirley for making sure I got taking care of and identifying the problem. The Desk is working pretty good. I'd say for the price its very hard to beat in my opinion. Great looking desk, build is fairly solid and it holds a lot.

The customer service was helpful, but it's unfortunate it was even necessary to request a full refund for one item, and a replacement for another due to damage that occurred during shipping.

Customer service has been great. I had an issue with receiving the wrong color file cabinet, and they have gone above and beyond to ensure I am taken care of and satisfied. I'm also loving the desk, it runs very smoothly and makes working comfortable. However, I do want to note that the desk does shake, despite being advertised as stable. Customer service was responsive when I raised this issue, but unfortunately, it was not resolved.

The desks look great. The staff love them. There were a couple of nicks here and there, though. Other than that they are a great professional looking desk.