VernalReviews of vernalspace.com

8/22/25 Update: After posting my review, I was contacted by Customer Support and offered a $50 refund for my trouble, so I am upgrading my review to four stars due to the excellent customer service. I will absolutely consider ordering from this company again. Outside of the original issues, customer service is 5+ stars. ------------------------------------------------------- Delivery was fast, assembly instructions were easy to follow, and customer service was very friendly and highly responsive. The furniture arrived with some blemishes/damage to corners that is visible after assembly, but not significant enough to go through the replacement process, and there were dirty finger prints on the white panels of the file cabinets that I had to spend time cleaning. Also, there is a design flaw with the locking file cabinets. The lock only works on the bottom drawer. You can remove the top drawer to access the contents of the bottom drawer making the lock completely pointless. Makes more sense to make the top drawer the locking drawing which I can do myself by drilling my own holes to secure the lock and swapping out the drawers and bottom panels. However, would be much better if file cabinets already come that way.

The desk is great. I feel like the only problem was the package came in like six different deliveries. So we had to wait and build up packages in the office before we could start the assembly.

Love the desk though at times desk sides don’t go up evenly.

We had an overall good is experience. Easy to put the items together, supplies were provided, mechanics are working great. We ordered the laminate desktop and in shipping it was damaged. Customer service was very easy to work with, which was appreciated, however it took three shipments to get one desktop that was the least damaged enough to go ahead and justify use. It could be a mix of things between the durability of the laminate, packaging, or shipping. Again, customer service around it was very helpful but it took a long time to get a usable top. Overall we are very happy though.

Great quality furniture and very fast delivery. Love this L-shape standing desk. I would quickly give a 5 star rating if it were made in America.

Responsive customer support, quick turn around on shipping.

It was easy to use the website, and everything arrived on time, and the communicated shipping information.

Pros: Its very easy to put together, especially with 2 people. The desk itself is also very beautiful, I love that it has panels that cover all the wiring. Cons: Its a huge shame this is not real wood but they offer 15 year warranty which means the quality probably holds up. Update: Vernal contacted me, addressed my concerns and let me know that the desk is covered under a 15-year warranty. Customer service is fantastic.