Warren G.
Cheaper than I expected
Ordered desk, cabinet, and desktop shelf (x2). Despite being heavy, I was surprised at how cheap the desktop felt. One of the desktop shelves feet was not predrilled like the others and split down the middle when I put the bolt through. Best part of the experience thus far has been the solid documentation on how to put it all together. It was a very manageable install I just wish the quality and QA was a bit higher. After putting everything together, I am convinced that most of the reviews on YouTube were paid for by Vernal, which is unfortunate as those were the primary reasons I went for it.
Response from VernalOct 14, 2025
Dear customer, Thank you for taking the time to share your feedback. We’re very sorry to hear about the quality concerns with your desktop shelf and the issue with the split wood. We truly appreciate your comments about the assembly documentation, and we take your concerns about product quality and consistency seriously. To ensure your case is properly addressed, a dedicated colleague will be reaching out to you shortly from [email protected] to assist you directly. Best regards, Vernal Review Response Team