Lisa P.
Excellent service!
Gregory was so kind and helpful. He was very knowledgeable and I felt very comfortable talking with him.
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Verizonfiosbundles (verizonfiosbundles.com) has 142 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Lisa P.
Gregory was so kind and helpful. He was very knowledgeable and I felt very comfortable talking with him.
Angela
Great first time experience, CSR was super personable and efficient, everything was done in a timely manner, and all info i needed was given. Appreciate the service. Best convo I've ever had with a cable company.
Dawn Hurley K.
It was a very good experience to call Verizon Fois for my home. I had no idea that there were so many wonderful things that i could do on my internet and on the T.V. i was extremely pleased on how christopher explained what was available to me. I could not believe it. I was extremely satisfied in making my first call to what seems to be the best of the best in T.V. and in internet! Oh, and did I mention that they gave me a home phone kinda for free, i didn't even ask for one, but it is always good to have one! So Thank You To Christopher,and the Verizon Team! from a New Customer!
Thom
Jamie was awesome and helped me through a confusing process to sign up for Verizon FIOS internet and television. She helped me figure out what I wanted and gave great advice on the right package which was too hard to figure out from the website. When the credit department was unable to help right away, she called me back as promised and made sure that I was signed up as discussed and a tech was scheduled when I wanted one. If there was a way to have everyone deal directly with Jamie on the Sales Team, she would be the go-to rep to deal with.
Charlene H.
I had an awesome experience with Dale - he was very informative and very friendly. I felt as if Dale was more interested in my needs it wasn't about making the deal. He wanted to make sure that I was well informed about Verizon on how the service would be best for me. I never felt like he was pushing the service on me. Dale is fantastic at his job and on a scale of 1 - 10 (10 being the highest) Dale has earned a 20+. Please give him a giant THANK YOU from me.
Sherondia B.
The customer service was excellent and thorough!!! The rep broke down the offers and made my decision making easy!
Beverlae B.
I spent time on the phone with Kelley & she was very pleasant & informative! I feel confident that I will have service "after the sale" with Fios that I NEVER had with the other carrier. Just got sick of paying the bill on time (every time) and never getting respect when there was a question or problem--always sent off-shore to some employee I could not understand! Hopefully, this will all be corrected with Fios. My life is too stressful to not be able to relax & enjoy services I pay for. Thank you, Kelley!
Steven O.
I want to thank my service agent who not only got me set up with new verizon service but also was able to clearly explain the packages, customized my package deal to the thibgs I love to watch on tv, helped me get the best internet service plan based on my needs for network speed for gaming. Overall my agent who I believe is named Timothy went above and beyond for me not to mention he also got your company a new customer. Kuddos! Steven Ortega K1 Speed 6464671884