Jim W.
Incredibly great customer service!
Eight or nine years ago I purchased a Verilux floor lamp to sit beside my favorite chair in our family room. I had many happy hours of reading there. A couple of weeks ago the light would not turn on. I ordered a new bulb, didn't light. I returned that one and ordered another, didn't light. I took the lamp to the recycling center and tossed it, then contacted Verilux letting them know i was very dissatisfied. THEY SHIPPED ME A BRAND NEW LAMP, NO CHARGE. Now THAT is the height of customer service!!



