VeriluxReviews of verilux.com

4.71,428 reviews
Pharmacy & Medicine

Verilux

About Verilux

We at Verilux, the Healthy Lighting Company, are proud to be a leader in healthy lighting solutions and creator of the HappyLight. Whether you need great light for study, work, hobbies or therapy, we are commited to providing you with a product that has a postive impact on you and your family.

Verilux (verilux.com) has 1,428 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: verilux.com
Website: verilux.com
Category: Pharmacy & Medicine
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 8% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Verilux reviews

Showing 11 reviews with 2 stars · Clear filters

CB
Feb 8, 2018
I never received my lamp
I never received my lamp. This may be more a UPS issue trying to deliver to a business address than a Verilux issue, but after two attempts lamp was returned to sender, even though Verilux shows the lamp as having been delivered. Still have not received my refund for the purchase. Very frustrating experience.
Response from VeriluxFeb 8, 2018
Hi CB, We received your lamp yesterday and processed the refund today. Please let us know if we can help with anything else. Best regards, Caitlin
Jan A.
Jan 24, 2018
Very disappointed
Received no directions for installing the part I ordered. Wrote an email asking for help and did not receive a response.
Response from VeriluxJan 24, 2018
Hi Jan, We're so sorry to hear this. We just double checked and an email was sent on Friday, January 19 with directions. Our Customer Support Team will be reaching out again today to make sure you're all set. Also, please feel free to call us at 1-800-786-6850 anytime. We're happy to help. Best regards, Caitlin
Sandy
Dec 22, 2017
Sensitivity to light
The package came on time and in good condition. However, as soon as I turned on the HappyLight lamp; I felt headache, light headed, and dizzyness. The lamp may be good for some people, but I felt very sensitive to the bright light. I decided to buy the regular light bulbs and they are great for me.
Response from VeriluxDec 23, 2017
Hi Sandy, Thank you for posting your review here! We're so sorry to hear that you experienced negative side-effects when using your new HappyLight. We would love to help you with an exchange or even a return if you wont be continuing to use your lamp. Every purchase from our store is covered by a 30-day guarantee and we can issue a 100% refund if you're not satisfied in any way with your product. You can find this information on our customer service page https://www.verilux.com/customer-support/verilux-guarantee. Our customer support team is here to help you and you can contact us at any time at [email protected]. Best Regards, Michael

VeriluxReviews of verilux.com

About Verilux

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VeriluxReviews of verilux.com

Verilux reviews

I never received my lamp

Very disappointed

Sensitivity to light

About Verilux

About these reviews

More in Pharmacy & Medicine

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Verilux reviews

I never received my lamp

Very disappointed

Sensitivity to light