Cathi N.
Easy enough
You have helped me soo far in getting me my license, however I did pay the $10 for this. Not sure how much I received otherwise. Still haven't gotten my license yet, the MMCC is holding it up!

Veriheal is a leading health technology company connecting patients nationwide with licensed medical marijuana doctors. Backed by an experienced team of over 75 experts and a network of more than 400 physicians, we simplify the process of obtaining medical cannabis cards while operating in full compliance with all HIPAA requirements. To ensure patient peace of mind, our company policy guarantees a full refund if a patient does not qualify for treatment.Our mission is to enhance lives worldwide by improving access to alternative medicine through values rooted in respect, collaboration, and quality. As a trusted provider and champion for alternate healing, Veriheal delivers innovative solutions that make a genuine difference. We recognize that the wellness journey extends far beyond just obtaining a card; it is about fostering deep understanding, embracing personal choices, and delivering personalized care. Driven by this purpose, Veriheal remains fully committed to dismantling barriers to medical cannabis access.
Veriheal (veriheal.com) has 1,971 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Cathi N.
You have helped me soo far in getting me my license, however I did pay the $10 for this. Not sure how much I received otherwise. Still haven't gotten my license yet, the MMCC is holding it up!
Hank G.
I was approved the first time last week, and again this week. I have attempted to log into the state data base all week, only to be told that my information was sent by the Dr. Numerous chats about this were done, and I assured the info was submitted. When I contacted the state, they had no record of my information by SSN or name. I am still receiving appointments emails, even though I have been approved 3x's. Seriously considering abandoning this company and taking my business elsewhere. UPDATE: apparently someone with the same name had recently been approved, and the Dr thought we were the same person. 4th appointment done and I am successfully registered with the state. You would think there would be some sort of system in place to ensure individuals with the same name are treated individually. Other than this, the process was easy.
Response from VerihealAug 13, 2021
Hello Hank, We are disappointed to read about your negative experience using our platform. Our team takes great pride in the work we are able to do for thousands across the country, and it hits us deep when the process is not entirely streamlined and made simple for someone. That being said, we have our managers searching in our database for the name you listed here on Trustpilot and it would make things much easier if you could send us more personally identifiable information so that our team can properly locate your files. The email you signed up with is all we need. If you could kindly return the information we have requested through Trustpilot, we will forward that to our managers to investigate immediately. If you could return that information at your earliest convenience, we will put our managers on this right away. Thank you!
Jasmine S.
Ok, I going to be completely transparent about this entire process from start to finish. On August 3rd, I scheduled the appointment for 9am August 4th. I was online 10 minutes early as instructed, but my Dr. was about 5 minutes late. No biggie. He was so kind and informative. I didn't feel like I was being grilled about my interest in medical cannabis either. The video call was about 5 minutes long. I was told after the call to go online and submit my application with my state (Illinois). I did that right away. The following day Veriheal emailed me letting me know that my Dr. had updated my patient info with the state! This meant I was now ready to submit my application to the state (he had to add his notes and such). Once I paid the state application fees I received my provisional letter info via email the very next day (August 5th). I went and printed it off and now I am able to buy my medicine with my temporary provisional card until the actual one comes in the mail in about 30 days. All in all, I was very unsure about the whole thing but it was a great experience. Easy process & produced QUICK RESULTS ;-) We all hear things on the radio or see commercials and wonder "what if I tried it", or "that couldn't be real"...well I did & it is! I'm finally able to LEAGLLY medicate myself. The hype is real. Veriheal is the truth! If you don't have a traditional doctor or if you prefer an alternative to modern medicine, this is the place for you!
Darrell Tony L.
good process
Seth S.
Great ppl easy and friendly
Bobbie P.
Quick, super professional, would definitely recommend to anyone seeking medical 10/10
Customer
I have always liked Veriheal so I'm very willing to turn this into a positive review if this can be rectified. With appointments booking a month out, I made sure to join mine early so I wouldn't miss it. The doctor never showed. I reached out via live chat. With the agent taking anywhere from 5-20 minutes to respond, it was after an hour that the agent informed me someone would be calling me on Sunday (in two days). No one called. I reached out again via live chat, and was told that I'd have to reschedule and that the earliest appointment was in a month. I then called in on Monday and was told the same thing. When I requested to speak to a manager, the representative told me she would reach out to the appropriate team and that someone would call me. No one called. I completely accept that the doctor's no-show was an honest mistake, but it is unacceptable to make a patient wait a month to get their medical needs me because of an error on your and; and also to tell a patient that you will call (twice) but not follow through. If someone could please contact me to come to a resolution, I would greatly appreciate it.
Response from VerihealAug 10, 2021
Hey there, We are very disappointed to read your review and hear about this experience that you have had using our service. As a leading cannatech platform we pride ourselves on providing a top-notch service and we are incredibly sorry to hear that the experience you had was as described. Beyond the no-show and misinformation about the doctor then calling on a later date, we can’t really gather much information from your review as to what exactly went wrong but we would love to figure that out so we can immediately fix any inconsistencies in the process. Because of that, we’re going to request more identifiable information from you here through Trustpilot so we can get to the bottom of this. Our managers can't identify you by the name you left on Trustpilot which is just 'Customer' - so if you could return that at your earliest convenience, we would greatly appreciate it. Thank you!
Tobias P.
It’s all good, until it isn’t. I drove 41.5 miles to the dispensary, Trulieve, in Crystal River, FL. I had everything I was told I would need. I paid for all the upgrades with Veriheal, and the lady at Trulieve pulls me aside and explains that my “Dr.” has to put “recs” on my card before I can buy anything. She explained what I needed to do, so I went to work. I called 3 times, chatted 3 times, and waited a total of 3 hours, all for nothing. The other patients, the staff, everyone there felt awful for me. I was hung up on twice, and 2/3 chats ended abruptly. I have only been this upset about anything a handful of times, and thanks to Veriheal, I just added one. Spend your money elsewhere; these people are Johnny on the spot when they’re taking your money, not so much when they make what they admitted was a “rare mistake”. They refunded all but $50 of my money, so I’m changing it to two stars, which is my way of showing forgiveness. I will eventually not feel like a fool for walking into a dispensary. 8-10-21 update. More personal info sent. They reached out to me and refunded most of my money. As such, I’m going to thank them for doing the right thing, but I am not so sure that someone without my level of education would have received the same outcome. I’m no more or less important than anyone else, and we all should be treated equally. I’m also thankful that they took my situation seriously.
Response from VerihealAug 10, 2021
Hello Tobias, Our team is very disappointed to read about your negative experience using our platform and everything that you had to go through with traveling to the dispensary and not being able to quickly get things resolved. We take great pride in the work we are able to do for thousands across the country, and it hits us deep when someone does not receive exceptional care. With that being said, our managers have alerted us of our issue and let us know that they have been in contact with you to rectify the situation. That being a partial refund for the trouble on the day you traveled to the dispensary as well as getting your recommendation updated properly. We are going to request more identifiable information from you here through Trustpilot just to verify that it is indeed you so we can send that to our managers to check in and verfiy everything. If you could return that at your earliest convenience, that would be greatly appreciated. Thank you Tobias.