Zeynep
I’ve been waiting for 30 euros for 3 months
I’ve been teaching on this website for a while. They pay teachers through paypal but paypal isn’t available in my country. Before they used to send the money via western union and there was no problem. Since the time they stopped using western union i’ve always had problem to receive my money. Now i requested my money which was only 30 euros they didn’t send it for almost 3 months. They said they sent it with Wise but i use it for some years and never had a single problem. I will take -hopefully- my money and close my account there. That’s the respect they give to their teachers.
Response from VerbalplanetJun 28, 2022
Thank you for your feedback. Our support team has reached out to you on several occassions regarding this issue to explain that you will need to contact Wise directly as the payment was completed successfully from our side. Payment was issued to you and transferred to your nominated bank account using the details you provided to us. Our support team has also provided you with a copy of the transfer confirming the transfer and the associated reference number. As the transfer has completed you will need to contact Wise directly on this issue as the problem is not under our control. Please contact Wise using the transaction reference number which we have provided to you. Kind regards The Verbalplanet Team.