Venty FanReviews of ventyfan.com

An absolutely amazing fan. I take it with me everywhere, to work (I work on a building site, office based but we don’t have air con) so this fan makes life easier. I go on multiple camping trips, at least twice per month and this will comfortably last 2 nights without issue. And it sits next to my bed every night too. It’s lightweight, portable and stylish in the hard case. I haven’t really used it outdoors yet and not sure how well it will cope in light wind. I showed my boss this fan and he purchased one to take on fishing trips! He loves it too. Highly recommend this fan.

Thank you for replacing my fan for free!

I can’t say enough great things about Venty Fan Company and their customer support. I reached out after damaging the USB-C charging port on my fan, hoping to simply purchase a replacement usb-c circuit board. Nina from customer support responded quickly and explained that they do not sell replacement boards, but asked for my order information to see what could be done. Although I was just outside of the one-year warranty period, Nina went above and beyond and checked to see if an exception could be made. To my surprise, I received a brand-new replacement fan today completely free of charge. In a time when great customer service seems harder and harder to find, Venty truly stands behind their products and values their customers. A huge thank you to Nina and the entire support team for their kindness, responsiveness, and willingness to help. You’ve earned a lifetime customer!

Really fast delivery got the mint color Awsome looking everything it’s advertised for it does great product

We had an issue with the first fan we bought and the customer service was fantastic in replacing it. Have not had an issue since. Was a great buy

THIS IS MY 3rd VENTY FAN, THIS IS THE BEST THING EVER!!! THE FAN IS POWERFUL AND IT EVEN OSCILATES...THE LIGHTING IS OUT OF THIS WORLD!! THE GREATEST PART IS THE VENTY CUSTOMER SERVICE TEAM... EXCEPTIONAL!!!! WOW!! KEEP UP THE GREAT WORK GUYS!!!😬💖

This review is about the shipping and NOT the fan which I haven’t opened yet. They use AMAZON in the UK. I waited in all day and when by 8pm I hadn’t received my delivery I looked at the email I got in the morning. I tracked the parcel only to discover Amazon delivered it just after midday - but dumped in behind bins instead of ringing my bell. I was home. Furthermore, I got no order delivered notification. I reached out to customer service expressing my frustration and Nina wrote a whole email explaining why they use Amazon and that they have no control blah blah blah. At no stage did she even apologise for the inconvenience caused to me. What kind of customer service is that? I suggest some serious training is needed.

Great response time from customer service.