Arlo wolf H.
they lie about battery life
i’ve had my fan less than four or five months, and the battery life was terrible so I shipped it back to the company on the 31st of last month, it took over 10 days to get to Vegas, and once they received it, I emailed them to let them know and they said within 3 to 4 days they would get back to me but now it is the 19th and I have not heard anything other than them replying to tell me they would still get back to me. I went and bought another fan from target, only used the charger. It came with, the proper power cube they say to use, and the proper outlet wattage, have charged it for over eight hours, two hours, six hours, tried everything and ran it on full power for less than 10 hours last night and it died. They claimed that they can last 24 to 48 hours plus. I saw an Instagram ads that’s how long they are supposed to last and when I wrote to the company, they said maybe 48 hours max, and I had Took a screenshot Of the company replying on Instagram to show them on email that their company directly told me that’s how long the fan would last. But all they said is OK will take a look at it. It’s been three weeks They lie about their battery life. Not worth $80 and now I’ve spent over 160 on two. I never use the phone charging or light feature so if it’s not lasting more than 10 hours, it’s not even worth it
Response from Venty FanNov 1, 2025
Hi there - it looks like you were charging the battery incorrectly. Check the charging card included on how to charge it or just reach out to [email protected]. We definitely don't lie about the battery life :)


