Venom Motorsports USAReviews of venommotorsportsusa.com

Scam company. Purchased a bike for my son and had multiple problems as soon as we received his bike. His Bike didn't come with a battery for starters. When we called them to inform them of the situation they literally called us liars. It's been almost a month that we have had this bike and still no battery we can't find one that fits. The company refuses to send us a replacement. We finally found a battery and now the damn bike won't stay on along with other things that are now happening to fall apart. We took this Bike-to-Bike shop and they also stated that this Bike is a Lemon and needs to be swapped out for a nonfaulty Bike or a complete refund. We have informed Venum Motorsport several time via phone calls and emails and have yet to have any resolution. I have contacted a Lawyer at this point as well as started a legal dispute with my credit card company to help me resolve this as soon as possible. The Bike has been sitting in our garage since we got it 6/01/23 this Bike doesn't start and has a lot of other faulty issues. Overall, just not safe to ride or buy. We live in Texas so we can't just go to the shop, or I would have so instead I have also contacted the BBB. This is an awful experience. Treating paying customers like crap & not taking resp weeks possibility for their faults. Avoid company at all costs. I wish I had known this about them before I purchased our bike. Lying on the BBB is disgusting and will not be tolerated.

Where do I start…….. Do yourself a favor and NEVER PURCHASE FROM THIS PLACE. The bikes are cheap made in china trash. The company does NOT WHATSOEVER stand behind their products. They lie and no company like this will ever be successful. Buyers beware

I got my ex landlord to kick up for me to buy a Motorcycle from this company, and have it shipped to her house, which was an ignorant mistake.... After the bike was dropped off last week, I went there, removed it from the crate it came in, and took it to my backyard, where I let it sit for the past couple of days before getting into it. Today, I got off work, went and spent around $80 getting fluids / stuff for the cycle, came home to try and get it running. Oops, no luck there. The bike didn't even have power to the dashboard display, after turning the key. NOTHING. What's more, they KNOW this at Venom, which is why their warranty / return policies are so strict about the steps you need to follow to get them to honor their advertisements. You had to take pictures of the faulty bike, while it was still in the original shipping crate. You had to get those pictures to them within 48 hours of purchase. Both of these show a 'company' - stretching that word - that is well aware of the defects in their product line, and is trying to shield themselves from accountability. I only gave 2 stars because I try to find the good everywhere, even when I am being robbed, and at least they put on a good facade, but I want my money back, or at least a i bike that will start!! I managed to get this piece of sweatshop garbage bike to start today, tried to drive it around the block, but it couldn't handle it.... Every time I came to a Stop Sign, and had to get going again from a stop, the bike would cut out, or jump forward almost doing a wheelie because of the defective clutch. So, I attempted to practice finding the sweet spot for letting off the clutch to get going, but there was none and it cut out every time you moved even half an inch forward, before eventually returning to not being able to start at all because of not getting spark. It seems in order to use this junk, I will need to replace the spark plug every single day, and never be able to come to a full stop while riding, and that is not worth the money spent. I am either wanting a whole new bike, or a refund of the purchase price, because this thing you sent me does not even count as a moped for $2000. Else, some useful instructions to get the bike starting, and riding correctly.... This company may get away with this kind of business practices in foreign countries like Canada, but in America we have what are called 'Lemon Laws' that make it illegal to knowingly sell defective products!!

I like my bike. They do you right

Scam company. Purchased a bike for my son and had multiple problems in just a few short months. Welding snapped over whole bike. Bike is sitting in barn, doesn't start and completey broken. Venom motorsports is lying to the BBB making up fictitious conversations they had with my husband and I. This is an awful experience. Treating paying customers like crap & not taking responsibility for their faults. Avoid company at all costs. I wish I had known this about them before I purchased our bike. Lying on the BBB is disgusting and will not be tolerated.

Bought the x22 and it literally has been problem after problem . I get it it’s chinese, but venom seems to want put in ANY effort to helping us out. Making us buy replacement parts when it says ONE YEAR WARRANTY on bike parts . Bike arrived with two scratches on gas tank they sent a marker Paint pen That’s yet to arrive. When I got To run , the bIke immediately started wobbling even at 8-12 mph and had to Dump it or I would’ve broken my leg. They SAID NOTHING About making sure the wheels are aligned and handle bars are good etc just a minimal inspection. Which they did supposedly before they sent it, apparently not because that happened , you send me. “Brand new” 2500$ bike with scratches. Fixed the wobble , primitively since they ignore my emails. When I called the guy wouldn’t even let me talk , just talks over me , and when I say hello let me talk he hangs up .... The bike Has issues after issues after issues. It doesn’t get past 70 , and I just got pulled over yesterday , speed limit 40, cop says I’m driving 12mph..... like really??? Flat tire this morning but tires aren’t covered in warranty , go figure . Thanks so much . So now I can’t even ride it because of the flat , the front lights flicker, horn doesn’t beep sometimes. Man I could 100% keep going. They want us to pay FOR EVERYTHING, there is no help coming from them other than a 1.5 - 2 day delay in emails. Ultimately , the bike looks cool. But venom is terrible and I will probably never buy a motorcycle Like this from anywhere due to how you treated us. Thanks for nothing!