Velvet CaviarReviews of velvetcaviar.com

My first order didn't arrive, I was told it was likely stolen but I believe my order was never sent. They gave me enough store credit to make another order, which arrived. Unfortunately the case is incredibly tight and doesn't seem to fit my phone properly, the buttons don't react when pressed or misfire on accident. The plastic also feels a bit cheap, so I'm worried of the longevity. The magnets seem good as well as the wallet. The customer service was good when I contacted them for my missing order.

Worst phone cases ever I dropped my phone from less than a foot out of my shirt onto the floor and the entire back of my phone, including around the camera lenses shattered I have a velvet caviar case with the leash and magna wallet on the back the entire back of my phone is destroyed from just one drop. complete waste of over $100 for the entire set because the cases dose nothing to protect the phone. It also makes the phone heavier and the iPhone 16 Pro. Max is already heavy as it is. The only thing velvet caviar cases are good for is making your phone look pretty. I would not recommend these cases if you’re a mom with children, you’re a teenager or a young adult who moves around a lot or you drop things often, the case will not protect your phone. And it’s not obvious when the back of the phone gets broken. So when you go to take the case off, like to clean your phone or something, you just end up getting rained on with tiny shards of glass. The only indication I had that something was wrong was because the glass was broken around the camera lenses. Also if you’re holding the phone and you almost drop it and try to catch it by the leash, the leash just ripped out of where the charger port is and then the phone falls harder. Just get a better phone case it’s really not worth the money.

I am deeply disgusted by Velvet Caviar's business practices and selective discrimination. On August 5th, I placed order #143609541 for $213 USD. Their checkout system verified my address in Ukraine, offered DHL Express Shipping, and charged my card immediately.After a week of holding my money, their support agent Jessa admitted that DHL Express is fully functional and safely delivering to Ukraine every single day, but they refuse to ship because they "cannot manually bypass software restrictions" to print a shipping label. This is a pathetic display of corporate laziness! An international multi-million dollar brand cannot spend 5 minutes to manually fill out a DHL waybill for a customer.Our country is currently going through a war, yet our people, businesses, and infrastructure continue to function, adapt, and operate flawlessly every single day. It is embarrassing that we maintain high standards under bombs, while a well-established US brand cannot manage to put a few phone accessories in a box because their software won't let them.I am NOT accepting a cancellation or a refund. I legally purchased these items as a time-sensitive gift. Velvet Caviar, do your job, manually log into your DHL portal, and ship my order immediately! Potential international buyers, beware of this company's shocking lack of accountability.

Great quality and fast shipping!

I love 💗 cases for sure but I think it’s kind of rude to charge money for returns. Js

I absolutely love my case and accessories!

Some many AWESOME cases to choose from! Very sturdy and they arrived quicker than I expected.

I love velvet caviar. I read some reviews where people have had issues with shipping and receiving their orders, but I’ve placed several orders over the years and have never had any issues 🤷‍♀️ the shipping speed is also much faster than what other phone case brands offer. Aside from that, the products themselves are very good quality and I feel like the prices are pretty fair as well, especially compared to competitors. The raised edges/bezels on the cases really do make a big difference and the material of the case in general is good quality. It fits and protects my phone perfectly. Also the designs are all so cute and I love the variety. I went with the Widow’s Web case this time and I love it. I recently started keeping jumping spiders and I love all things both cute and spooky so this was pretty perfect. The mirror effect of the web is so cool! I also got a the strawberry milk mag grip to match. I have to add that I love the newer MagSafe grip ring design. With the old design, the metal ring was attached straight to the magnetic ring and would eventually wear down to the point it would break. The reinforced metal ring that goes along the entire inside of the magnet makes a huge difference. The magnet is super strong too! It doesn’t easily fall off at all. It’s nice that the ring is able to spin completely around too so you can hold it or have it stand however you want, but it’s also not too loose to where it will spin on its own which I also like. Overall I’m very happy with everything and I’ve never had any issues or complaints.