wildbean75
Customer Service no service at all!
Doctors and treatment are more than within a 5 star rating! However, the customer service support is horrible! I have been called 7 times in one day to reschedule after I had rescheduled earlier that day.... I had been called 5 times after my appointment to schedule for the next appointment. Following day, called 5 times and no one from Vein Clinics of America leaves a message. So, honestly I did not know who was harassing me... I WORK!!!!! I can not pick up the phone during working hours, nevertheless 5-7 times a day! This needs to be corrected at the management level! I decided to look at another vein specialist until I met the doctors at Vein Clinics of America... They are great and now I will stay! Customer service reps from VC of America need guidance from established management!~




