Vein Clinics of AmericaReviews of veinclinics.com

My issue is with the Marketing and Advertising of USA Vein Screening. They advertise "FREE Vein Screening*" but it is not, it is a FREE 15 min consultation.

Staff is wonderful, but they are forced to overbook appointments by the owner. My appt for a procedure was at noon. I wasn't seen until 1:15 after waiting in a cold room half dressed for 45 minutes. Staff indicated they get a lot of the same complaints, but they are forced to overbook appointments by the owner.

It started out good Now...Veins look worst..I will not go back...Office staff is wonderful. Profesdional

The only reason I'm giving this company 2 stars is because the nurse was great. Otherwise, it would be 1 star. Like I mentioned in my google review, after getting sclerotherapy on both legs there was a nickel sized area that was left untreated, looks like a bruise. I called to ask if I could come back in for that area to get retreated and the rude front desk lady told me I would have to pay for a full 1-leg treatment, $175. I told her I don't need a full treatment, just a touchup in the small area and she was rude and told me I'd have to come in so they could look at it but it would still be full price. I didn't feel like she cared, didn't have room for compassion or exceptions. I felt like a number and for that reason, I will not be back.

The injections are painful, they need to use some type of numbing cream for the legs, other than that the staff is nice and so is Dr Fradkin.

The NP was wonderful and very professional. My initial impression with the receptionist in front was not good, she is unprofessional and abrupt. She did not have her facts straight, she called me to schedule and asked for a $1,500 fee upfront. I was told otherwise my the person that verified my benefits as well as my insurance company. I also do not appreciate that I don’t get to meet the physician doing the initial procedure. He could have at least stopped in to introduce himself on either of my to encounters in the clinic.

Didn’t do a good job of removing the varicose vein Followed all the post procedure instructions

I was disappointed that I never met the dr. I would never do a procedure without meeting the person doing it. Also, the waiting room furniture and carpet were heavily stained in several areas. It gave me a feeling the whole place could be less that sanitary.