Vein Clinics of AmericaReviews of veinclinics.com

Writing a review of a consistently painful experience seems weird, but here goes. I found my personal experience to be comprehensive, professional , and ultimately successful. I didn’t begin the procedures with much hope for improvement in my life. I told Dr. Nadour I believed it to be a ‘crapshoot.’ However, the veins were taking over my legs & they had begun to hurt. I began treatment and discovered, after a few treatments, that I had an easier time getting in and out of my car. This has continued to be true post treatment. The reason I gave 4 stars rather than 5 stars for my rating is due to circumstance. The Sonographer was ill, near the end of my planned treatments. In the scramble to reschedule patients, I was unable to get my final treatment for a full month. Ultimately, I cancelled that last treatment as I didn’t want to start over with healing up. I also experienced edema & hypertension in that month and felt the need for less stress in my life.

Review is for office staff and consult only since any procedure was deferred due to my schedule. Office staff were extremely welcoming, pleasant and informative. The office environment is organized and pleasant. I had a consult with a nurse (?) who seemed to be new and orienting to the position. Shortly after starting the consult a NP entered the room to over-see the consult. I would have liked and expected more of an introduction as to who they were and their positions. They were cordial but I felt the situation to be stressful since it was obvious the clinician performing the consult was new and being looked over by the NP.

They were a little confusion on my insurance they stopped what they were doing and asked the person to go with them She came back and said my insurance was okay

The service was good the staff friendly, knowledgeable and professional.

I’m happy with service but wasn’t aware the long term commitment

I loved the service and the gal who did it. Had an area that did not clear up though.

Excellent stuff will do wath needed for you

I have not completed my treatment, however I'd like to express that the doctor and the techs that perform the treatments are kind, quick, and answer questions that I ask. The office staff have the routine down, such as processing insurance, answering scheduling questions, and moving patients along. The only reason I didn't rate the clinic with 5 stars was because the information folder was lacking the two page Post-Procedure Home Instruction and Visually Guided Sclerotherapy information. Maybe a table of contents in the packet would help. It was hard to ask questions without the info. Also, I understand that because of Covid, patients are asked to wear masks, and staged for entry, which I agree with. After arriving 20 minutes early was asked to wait in my car as usual, and would be called to come in about 15 minutes. I waited 30 minutes then called to ask if I was forgotten. I was, LOL. Not really mad but its an inconvenience.